Willow Chapman
Front Royal
Summary
Dynamic Service Champion at Taco Bell with a strong work ethic and exceptional communication skills. Achieved consistent performance goals while enhancing customer satisfaction through efficient order processing and problem-solving. Demonstrated expertise in cash handling and food safety, contributing to a positive team environment and innovative menu development.
Hardworking food service professional adept at multitasking in fast-paced environments to deliver exceptional service to all guests. Proven skills in working quickly and accurately to satisfy customers.
Skilled at handling money, restocking supplies and managing food orders from first contact through final delivery. Proficient in safe food handling, cleaning and sanitizing requirements.
Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
year of professional experience
Work History
Service Champion
Taco Bell
08.2024 - Current
- Promoted a positive atmosphere through friendly interactions with customers and coworkers.
- Managed cash transactions accurately, balancing the register at the end of each shift without discrepancies.
- Contributed to team success by consistently meeting or exceeding performance goals.
- Enhanced customer satisfaction by efficiently processing orders and addressing concerns in a timely manner.
- Greeted customers, answered questions and took orders.
- Increased efficiency by multitasking during high-volume periods while maintaining excellent service quality.
- Demonstrated strong knowledge of menu items to educate guests on their options and make tailored recommendations.
- Supported inventory management efforts by restocking supplies as needed and alerting management when items were running low.
- Demonstrated adaptability by working effectively in various roles within the restaurant such as cashier, cook, or server positions when needed.
- Maintained cleanliness of the service area, keeping it presentable and inviting for customers.
- Kept accurate register and dropped excess cash into safe at regular intervals.
- Ensured correct preparation methods were followed according to recipes and guidelines.
- Maintained counter areas in neat and clean fashion.
- Contributed positively towards overall store goal attainment through consistent work ethic.
- Ensured that all food handling procedures were adhered to for maximum safety standards compliance.
- Assisted in development of new menu items, contributing to menu diversity and customer satisfaction.
- Led by example, consistently demonstrating strong work ethic and dedication to quality service.
- Trained new employees, ensuring they were well-prepared to meet company standards.
- Collaborated with fellow team members to create a seamless guest experience from start to finish.
- Input food and drink orders into system, documented special requests and processed payments.
- Maintained accurate cash handling and transaction records, ensuring financial integrity.
- Improved order preparation times through optimization of kitchen workflows.
Education
Associates - General Studies
Warren County High School
Front Royal, VASkills
- Strong work ethic
- Cleaning and sanitizing
- Taking orders
- Exceptional communication
- Restocking skills
- Safe food handling
- Processing payments
- Performance tracking
- Innovation mindset
- Restocking condiments
- Safe drops
- Dropping safe cash
- Using POS systems
- Submitting orders
- Food safety requirements
- Teamwork and collaboration
- Positive attitude
- Cleaning and organization
- Problem-solving
- Customer service
- Team player
- Multitasking
- Attention to detail
- Listening skills
- Problem-solving abilities
- Reliability
- Cleaning
- Critical thinking
- Customer satisfaction
- Active listening
- Effective communication
- Verbal and written communication
- Money handling
- Decision-making
- Cash handling
- Detail-oriented
- Order taking
- Relationship building
- Team coordination
- Food handling
- Hygiene practices
- Stocking and replenishing
- Meal preparation
- Self motivation
- Product knowledge
Timeline
Service Champion
Taco Bell
08.2024 - Current
Associates - General Studies
Warren County High School
Similar Profiles
Calixto AgustinCalixto Agustin
Restaurant General Manager at Taco Aloha Dab Taco BellRestaurant General Manager at Taco Aloha Dab Taco Bell
Samantha BateySamantha Batey
manager at Taco Bell/ Bell-comanager at Taco Bell/ Bell-co
Bee PopeBee Pope
Crew Member at Taco BellCrew Member at Taco Bell