Xaverie Mandeng
Hopewell
Summary
To obtain a position in an organization where I can utilize my expertise in service and human relations while allowing me to grow within qualifying fields and network my skills. I support program operations by applying strong document management and resource coordination skills to day-to-day needs. Conscientiously address any need and resolve concerns to promote efficiency and maximize service outreach. Proven relationship-building and planning abilities.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Emergency Communications Officer
Department of Emergency Communications
Richmond
12.2024 - Current
- Managed emergency calls and prioritized dispatching to appropriate services.
- Coordinated communication between responders and command centers during incidents.
- Operated advanced communication systems to relay critical information effectively.
- Monitored radio frequencies for real-time updates and alerts from field units.
Child and Youth Program Assistant
Child Youth School Services
Fort Lee
09.2023 - 11.2024
- Conducted individual and group activities to develop social skills among participants.
- Maintained safety standards during all activities.
- Supported the development of age-appropriate lesson plans for youth programs.
- Developed and cultivated relationships with club VIPs and respective guests.
- Provided administrative support to the Operations Manager.
Warehouse Agent
Worldwide Flight Services
Jamaica
06.2022 - 04.2023
- Inspected shipments for accuracy, damage, and completeness prior to delivery.
- Time management of flights.
- Recorded shipment data for reporting, accounting or recordkeeping purposes.
- Received and processed incoming stock items according to established procedures.
- Provide customers with proper help to fit their needs.
Intern/Radiology Student
Harlem Hospital
Harlem
10.2016 - 10.2018
- Take X-ray examinations under supervision.
Education
Supervision
TOURO UNIVERSITY WORLDWIDE
HARLEM HOSPITAL SCHOOL OF RADIOLOGY
NYCAMBRIA HEIGHTS ACADEMY
NYSkills
- Emergency Dispatch Operations
- Public Safety Communications
- Crisis Management
- Computer-Aided Dispatch (CAD)
- VCIN Certified Operations
- Police / Fire / EMS Dispatch
- Critical Thinking & Decision Making
- Incident Prioritization
- Radio Communications
- Report Documentation
- Situational Awareness
- Organization
- Efficiency
Certification
- * Emergency Communications Academy – Completed January 2025
* VCIN Certified
* Police Priority Dispatch Certified
* Fire Priority Dispatch Certified
* EMS Priority Dispatch Certified
* FEMA 100 Certified
* FEMA 700 Certified
References
References available upon request.
Timeline
Emergency Communications Officer
Department of Emergency Communications
12.2024 - Current
Child and Youth Program Assistant
Child Youth School Services
09.2023 - 11.2024
Warehouse Agent
Worldwide Flight Services
06.2022 - 04.2023
Intern/Radiology Student
Harlem Hospital
10.2016 - 10.2018
Supervision
TOURO UNIVERSITY WORLDWIDE
HARLEM HOSPITAL SCHOOL OF RADIOLOGY
CAMBRIA HEIGHTS ACADEMY