Ya Vork
Alexandria
Summary
Experienced professional specializing in diplomatic affairs and administrative support with proven ability to manage complex tasks efficiently. Dynamic professional with a strong background in diplomatic affairs and network administration. Successfully maintained and troubleshot network infrastructure, significantly reducing downtime and enhancing operational efficiency while delivering superior support to embassy staff and clients.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Technician
Google Data Center
Virginia
11.2025 - Current
- Working actively in fiber department involves managing and maintaining the fiber optic network that connects Google’s data center.
- Support the team for installing, populating, depopulating the batteries, rectifiers, internet cables, optical cables, and electrical cables.
- Cooperate with build department for unboxing, mount and secure server racks into the floor.
- Maintained server hardware and software in a high-availability environment.
- Diagnosed and resolved technical issues for data center operations.
- Managed inventory of IT equipment and replacement parts efficiently.
- Ensured compliance with safety protocols and operational standards daily.
- Resolved hardware issues including replacing parts as necessary.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
Administrative Support Specialist & Network Administrator
Royal Embassy of Cambodia in Washington, DC
Washington
11.2016 - 09.2023
- Maintained and troubleshoot network infrastructure (LAN, Wi-Fi).
- Provided technical support to embassy staff, resolving hardware and software issues to minimize downtime.
- Implemented and maintained network security measures, safeguarding sensitive information and ensuring reliable connectivity.
- Assisted in the installation and configuration of network equipment.
- Managed and maintained organized filing systems for both digital and analog records.
- Screened and responded to email inquiries, ensuring timely and effective communication.
- Proficiently utilized Microsoft Office Suite to draft documents, develop spreadsheets, and create presentations.
- Coordinated complex schedules, arranging meetings, travel itineraries, and special events to ensure seamless operations.
- Answered incoming phone calls, directed callers to appropriate personnel, and provided basic visitor assistance.
- Supported accounting personnel with data entry and invoice reconciliation.
- Operated office equipment, including photocopiers, scanners, and telephone systems.
- Processed bills and invoices.
- Distributed mail and ordered office supplies.
- Coordinated diplomatic events and meetings for the Royal Embassy of Cambodia.
- Managed correspondence and documentation for embassy communications and inquiries.
- Assisted in organizing travel arrangements for embassy staff and visiting officials.
- Developed and maintained filing systems for important embassy documents.
- Supported financial operations by processing invoices and tracking expenditures.
- Prepared reports and presentations for internal meetings and external engagements.
- Provided administrative support to senior officials at the embassy as needed.
- Delivered exceptional customer service through direct communication with clients and team members.
- Coordinated arrangements for ground transportation, flight reservations, and lodging.
- Monitored emails regularly and responded promptly when necessary.
- Assisted with onboarding new employees by providing orientation materials and setting up workstations.
- Provided administrative support to senior management, including scheduling meetings and coordinating travel arrangements.
- Updated contact lists on a regular basis ensuring accuracy of information.
- Scheduled appointments for staff members upon request.
- Scheduled appointments, meetings, and events for staff members.
- Coordinated logistics for company events such as conferences and seminars.
Administrative Support
Royal Embassy of Cambodia in Indonesia
Jakarta
11.2009 - 05.2015
- Provided general administrative support to ensure the smooth and efficient operation of embassy programs.
- Generated, disseminated, and maintained critical documents and information to support operational needs.
- Collaborated with internal and external stakeholders to enhance communication and project outcomes.
- Maintained organized filing systems for digital and physical documents to facilitate quick access and retrieval.
- Reviewed expense reports, reconciled discrepancies, and prepared reports for approval.
- Coordinated travel arrangements for domestic and international trips.
- Organized department meetings, including scheduling conference rooms and sending reminders.
Education
Diploma Certificate -
Academy of Armed Forces and Engineering PLA
China01-2006
Diploma Certificate -
University of National Defense
Cambodia01-2005
Bachelor’s degree - computer science, Network System Administration
University of the Potomac
Washington, DCSkills
- Analytical & Problem-Solving Skills
- Attention to Detail & Organization
- Proactive & Results-Oriented
- Continuous Learning
- Communication & Interpersonal Skills
Certification
Cisco Certified Network Associate (CCNA)
Timeline
IT Technician
Google Data Center
11.2025 - Current
Administrative Support Specialist & Network Administrator
Royal Embassy of Cambodia in Washington, DC
11.2016 - 09.2023
Administrative Support
Royal Embassy of Cambodia in Indonesia
11.2009 - 05.2015
Diploma Certificate -
Academy of Armed Forces and Engineering PLA
Diploma Certificate -
University of National Defense
Bachelor’s degree - computer science, Network System Administration
University of the Potomac