Yana Vasileva
Connections Health Solutions
Centreville
1
Language
11
years of professional experience
Healthcare administrative supervisor with experience leading multi-site Unit Coordinator teams, overseeing patient access workflows, staff performance, onboarding, referral coordination, and operational data accuracy while supporting efficient, patient-centered behavioral health services. Experienced with Microsoft Suite, Tableau, Teams, Google Sheets, AthenaOne, and myAvatar, with advanced Excel skills for computational analysis and data visualization. Proficient in using Excel to manage and analyze data, identify trends, and create visual reports. Organized Assistant Manager with 5+ years of experience in interviewing, training and managing a total of 15-20 employees within the hospitality industry. Multilingual leader, with over 9+ years experience in multitasking, time management, interpersonal communication, employee relations, and strategic planning.
Work History
Administrative Supervisor
8 Months- Supervise and support an average of 15 UC staff across both Woodbridge and Chantilly locations while ensuring efficient daily operations, staff accountability, and compliance with company policies and healthcare regulations.
- Coordinate onboarding and training for new hires with a focus on patient registration accuracy, customer service, and workflow efficiency.
- Manage staff scheduling functions including timecard approvals, PTO requests, attendance monitoring, and performance management for assigned employees.
- Support and oversee operational data capture and collaborate closely with the analytics team to ensure reporting accuracy, data integrity, and timely updates across systems.
- Coordinate ECO/TDO processes by monitoring legal timelines, completing required documentation, and communicating with law enforcement and CSBs.
- Collaborate with leadership to address escalated employee concerns, improve operational workflows, and maintain high standards of patient care and administrative support.
- Maintain strong communication across multidisciplinary teams while promoting a professional, organized, and patient-centered environment across multiple facility locations.
Unit Coordinator
1 Year 1 Month- Coordinated unit census, supported patient visitations, and collaborated with staff to optimize unit operations.
- Collaborate with stakeholders and clinical staff to coordinate patient referrals and admissions.
- Collaborated with stakeholders and clinical staff to streamline patient referrals and admissions.
- Created Excel documents to track patient referral data, including throughput times and month-to-month comparisons to identify patterns.
- Create data visualizations, including graphs and charts, to present findings in an easily digestible format.
- Assist with creating and maintaining Excel spreadsheets to track inventory items.
Project Assistant
1 Month- Assist the AVP of Building & Support Services and Supply Chain Management to streamline the furniture repair process, improving operational efficiency.
- Reduce repair time by defining roles and enhancing interdepartmental communication.
- Revamp submission forms and create a flowchart to simplify and clarify the repair request process.
- GMU Process Improvement Award (for Exceptional Capstone Communication Brief)
Healthcare Administrator
1 Year 1 Month- Support operational tasks in a dual-practice clinic with 9 providers, 4 managers, and 20+ staff, ensuring efficient coordination of patient care and administrative tasks.
- Utilize AthenaOne to create patient cases, coordinate medication refills, prior authorizations, and follow-up on patient inquiries.
- Address billing inquiries, explain medical charges, verify financial records, and collect patient payments.
- Collaborate with medical staff to handle emergency visits, adjust appointment slots, and maintain up-to-date patient records.
- Coordinate with other practices to exchange medical information for mutual patients.
Front of House Assistant Manager
8 Years 11 Months- Supervise day-to-day operations by monitoring team member performance of 15-20 employees, ensuring efficient service delivery.
- Demonstrate leadership as a certified trainer to all new employees and future management, resulting in improved efficiency of operations.
- Screen and interview potential candidates for all front of house positions.
Education
Master of Healthcare Administration
Bachelor of Science
LANGUAGES
Intermediate/advanced Spanish speaker, fluent in Bulgarian and other Slavic languages
Timeline
Administrative Supervisor
Connections Health Solutions
11.2025 - CurrentRead More
Project Assistant
Inova Fairfax Hospital
11.2024 - 12.2024Read More
Unit Coordinator
Connections Health Solutions
10.2024 - 11.2025Read More
Healthcare Administrator
Spring Valley Internal Medicine
09.2023 - 10.2024Read More
Front of House Assistant Manager
Outback Steakhouse
09.2015 - 08.2024Read More
George Mason University
Bachelor of Science
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George Mason University
Master of Healthcare Administration
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Lean Six Sigma White Belt
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