Aiming to leverage extensive experience in retail operations as an Assistant Store Manager, focusing on staff development and operational excellence. Proven ability to manage hiring processes, training programs, and performance evaluations to drive team success. Skilled in optimizing store presentation and inventory management while ensuring compliance with operational standards. Committed to fostering a collaborative work environment that prioritizes customer satisfaction and team growth.
Overview
9
9
years of professional experience
Work History
Assistant Store Manager
Ross Dress for Less
Harrisonburg
06.2023 - Current
Owns Hiring,Onboarding and Training of new Associates.
Proactively manages associate staffing to meet current and anticipated business needs.
Ensures thorough ejecución of the True Training Program.
Creates and posts approved schedules on time,meeting Schedule Accuracy.
Monitor and manages key operational processes: Fast Forward/CPR,Markdowns and Step Performance.
Directly oversees Stockroom Area Supervisor Performance and Development.
Directly oversees Salesfloor Area Supervisors Performance and Development.
Owns and validates Area Supervisor Roles and responsabilities.
Completes weekly individual notes walks with salesfloor Area Supervisor.
Owns total Store presentation.
Validates daily execution of Set Program.
Plans and assigns SPG and Flow Updates.
Receiving Associate
Marshalls Distribution Center
Bridgewater
06.2018 - 02.2023
Maintained records of all incoming products, including quantity received and location in warehouse.
Unloaded trucks manually or using a hand truck or dolly when necessary.
Operated material handling equipment to move pallets of merchandise from receiving area to storage locations.
Sorted and labeled items according to size, type, style, color or product code.
Updated computerized tracking systems with new stock information such as quantity received, unit cost and total value of shipment.
Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
Prepared documentation to track and report on damaged or missing items.
Identified order discrepancies and damaged items and notified supervisor.
Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
Janitorial Supervisor
Hershey’s Laboratory
Palmyra
09.2016 - 05.2018
Ensured compliance with local health codes when it came to sanitation practices within the facility.
Monitored work performance of janitors to ensure adherence to safety regulations.
Implemented quality control measures for ensuring high standards of cleanliness were met at all times.
Provided guidance and support to janitors regarding their work assignments.
Conducted regular inspections of the facility to identify areas in need of cleaning or repair.
Kept team safe by verifying proper use of safety equipment and techniques, and correcting missteps.
Checked quality of work regularly through inspections and official assessments.
Delegated work to staff, setting priorities and goals.