Yasmin Gray
Norfolk
Summary
Skilled Pharmacy Technician with background in medical prescription assistance and customer service. Experience includes managing medication inventory, providing patient counseling, and assisting pharmacists with prescription fulfillment. Strong communication skills, knowledge of pharmacy law and ethics, ability to manage multiple tasks simultaneously highlight abilities. Previous roles have showcased commitment to patient care, efficiency improvement in workflow management, and fostering relationships with healthcare providers.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Specialty Pharmacy Technician
Proprium Pharmacy
11.2024 - Current
- Set up and modified patient profiles to include current medications and insurance details.
- Assisted pharmacists in verifying medication orders, ensuring patient safety and proper drug utilization.
- Demonstrated empathy and professionalism while handling sensitive patient information and concerns.
Pharmacy Technician
Elevance health
11.2022 - 08.2024
- Answer inbound calls, explain denial reason for denied prior authorizations, schedule peer to peer conversations between health care providers and clinical pharmacist, send and receive faxes, Transfer calls to the correct department if needed, review clinical documentation.
Pharmacy Technician
CVS
08.2021 - 11.2022
- Verified accuracy of medication labels before they were dispensed to customers.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Retrieved medication from shelves based on physician orders and delivered them to pharmacists for review.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Restocked shelves with new supplies of medications as needed.
Pharmacy Technician
Walgreens
09.2020 - 08.2021
- Receiving prescriptions and checking their validity, processing prescriptions electronically and ensuring all information is complete and accurate, selecting the appropriate medicine and measuring dosages to fill prescriptions
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Restocked shelves with new supplies of medications as needed.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
Cashier
Walmart
01.2019 - 09.2020
- primary role is to assist customers in the in-store check-out process, which include ringing up sales, bagging items, requesting price checks, honoring coupons, collecting payment, and giving appropriate change.
Education
High School Diploma -
Lake Taylor High School
Norfolk, VA06.2017
Skills
- PTCB Certification
- Computer Literacy
- Maintain Patient Records
- Communication Skills
- Preparing Medication
- Customer Service
- Time Management
- Insurance Verification
- Medication Dispensing
- Troubleshooting malfunctioning equipment
- Patient education and counseling
Certification
CPHT
Basic life support/ CPR
Timeline
Specialty Pharmacy Technician
Proprium Pharmacy
11.2024 - Current
Pharmacy Technician
Elevance health
11.2022 - 08.2024
Pharmacy Technician
CVS
08.2021 - 11.2022
Pharmacy Technician
Walgreens
09.2020 - 08.2021
Cashier
Walmart
01.2019 - 09.2020
High School Diploma -
Lake Taylor High School
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