Yasmine Sosa
Fredericksburg
Summary
Behavioral Science student pursuing an Associate of Science degree at Richard Bland College of William & Mary. I plan to further my education by earning a bachelor's degree and attending law school in the future. I have experience in customer service, retail, and volunteer work, and I am eager to continue developing my professional skills. I am seeking opportunities that will allow me to gain valuable experience, grow professionally, and expand my knowledge as working toward a future career in law.
Overview
4
4
years of professional experience
Work History
Seasonal Part-Time Bookstore Associate
Northern Virginia Community College Bookstore & Café
Manassas
08.2024 - 01.2025
- Assisted customers with purchasing and returning textbooks and merchandise
- Operated cash register to ring up books, supplies, and café items accurately
- Handled bookstore-side operations in a combined café and bookstore environment
- Checked expiration dates on food and beverages
- Restocked packaged food and drinks while maintaining organized displays
- Packaged book orders and processed returns
- Maintained cleanliness by taking out trash and organizing work areas
Sales Manager
The Children's Place - Dulles Town Center
Dulles
10.2021 - 07.2022
- Handled customer relations issues to ensure quick resolution and customer satisfaction
- Resolved customer concerns efficiently to support sales goals
- Conducted team meetings to reinforce store goals, policies, and procedures
- Counseled sales personnel to improve performance and meet targets
- Maintained strong customer relationships by identifying needs and offering solutions
- Managed cash wrap operations and multitasked during high-volume shifts
Sales Associate
Rue21 - Manassas Mall
Manassas
11.2020 - 01.2021
- Assisted customers in locating merchandise and verifying inventory to enhance shopping experience
- Handled customer transactions for returns, exchanges, and refunds to ensure policy compliance
- Prepared merchandise for sales floor by pricing and tagging to ensure timely availability for customers
- Arranged merchandise on racks and shelves to optimize store layout and attract customer interest
- Rotated stock and restocked shelves
Education
Diploma -
Osbourn High School
Manassas, VA05-2023
Associate of Science - Behavioral Sciences
Richard Bland College of William & Mary
11301 Johnson Road South Prince George, Petersburg01-2026
Skills
- Point of sale operation
- Customer service
- Order processing
- Inventory management
- Sales support
- Merchandising
- Organizational skills
- Time management
- Relationship building
- Communication skills
Affiliations
- Volunteer Experience
Habitat for Humanity Restore
Assisted customers and staff with store operations.
Organized donated merchandise and inventory.
Supported community outreach efforts through volunteer service.
Developed teamwork and organizational skills. - Extracurricular Activities
Yearbook Club (Middle School) – Assisted with creating and organizing yearbook content.
Volunteer Club (Middle School) – Participated in community service and volunteer activities.
Community Volunteering
Timeline
Seasonal Part-Time Bookstore Associate
Northern Virginia Community College Bookstore & Café
08.2024 - 01.2025
Sales Manager
The Children's Place - Dulles Town Center
10.2021 - 07.2022
Sales Associate
Rue21 - Manassas Mall
11.2020 - 01.2021
Diploma -
Osbourn High School
Associate of Science - Behavioral Sciences
Richard Bland College of William & Mary