Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Yettitia Jackson

Hampton

Summary

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Strong work ethic, adaptability, and quickly mastering new skills. Seeking an opportunity to enhance my abilities while contributing to the company's growth.

Overview

29
29
years of professional experience

Work History

Customer Service Representative

Walmart
Hampton
09.1996 - 06.2025
  • Resolved customer inquiries and issues to enhance satisfaction levels.
  • Accurately processed sales transactions using point-of-sale systems.
  • Maintained an organized sales floor to optimize customer experience.
  • Collaborated with team members for efficient shelf restocking.
  • Provided accurate product information in response to customer inquiries.
  • Trained new associates on service standards and operational procedures.
  • Performed audits, reconciled reports, filing, data entry, temporary phone operator, initial point of contact for potential hires and store guests
  • Inventory Control

Education

Associate of Arts - Liberal Arts

Thomas Nelson Community College
Hampton, VA
05-1998

College of Business

Christopher Newport University
Newport News, VA

Skills

  • Customer service
  • Point-of-sale systems
  • Data entry
  • 10 touch key
  • Punctuality and reliability
  • Attention to detail
  • Problem solving
  • Multi-task management
  • Effective communication
  • Positive and professional

Accomplishments

Dean's List 1995

Associate of the month for exceptional customer service

Top seller of extended warranty plans for multiple quarters

References

References available upon request.

Timeline

Customer Service Representative

Walmart
09.1996 - 06.2025

Associate of Arts - Liberal Arts

Thomas Nelson Community College

College of Business

Christopher Newport University

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Yettitia Jackson