- Crafting and DIY Projects
- Interior Design
- Learning new cooking techniques and expanding my culinary skills
- I like trying new recipes and food trends
- I enjoy cooking for friends and family gatherings
- Baking
- Participating in fundraising events to support local charities, schools, or community projects
Yolanda Green
Dumfries,VA
Summary
Dynamic dining professional with a proven track record at Goodwin House Alexandria, excelling in customer service and team leadership. Skilled in food safety practices and menu design, I fostered a welcoming atmosphere while enhancing guest satisfaction through effective problem-solving and multitasking abilities. Committed to maintaining high standards of cleanliness and organization.
Experienced with customer interactions, ensuring positive dining experiences. Utilizes effective communication and coordination with kitchen staff to deliver timely and accurate orders.
. Strong focus on teamwork and adaptability, ensuring smooth operations and guest satisfaction. Skilled in menu knowledge, customer interaction, and service efficiency.
Overview
14
14
years of professional experience
Work History
Dining Server Supervisor
Goodwin House Alexandria
11.2017 - Current
- Provided exceptional customer service to enhance guest dining experiences.
- I helped with menu knowledge to facilitate informed customer choices.
- Supported the team during busy shifts by efficiently delivering food and beverages.
- Maintained the cleanliness and organization of the dining area to ensure optimal guest comfort.
- Supported the needs of 37 wait staff who attended to the specific needs of countless customers daily for Senior Dining restaurant with social relevancy and intentionality.
Cafeteria Hostess
Alexandria City Public Schools
11.2011 - 08.2024
- Greeted and seated Children, ensuring a welcoming atmosphere and efficient flow of service.
- Managed daily operations, coordinating with kitchen staff to optimize meal service timing.
- Trained new staff on best practices for children's engagement and dining area maintenance.
- Implemented feedback systems to enhance guest satisfaction and improve dining experience quality.
Education
High School Diploma -
T.C. Williams Senior High School
Alexandria, VA06.1994
Skills
- Order preparation
- Food safety
- Menu design
- Food safety
- Dining room organization
- Table setting arrangement
- Catering experience
- Teamwork
Accomplishments
- Supervised team of over 20 staff members.
Interests
Timeline
Dining Server Supervisor
Goodwin House Alexandria
11.2017 - Current
Cafeteria Hostess
Alexandria City Public Schools
11.2011 - 08.2024
High School Diploma -
T.C. Williams Senior High School
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