Yolanda Velasquez
Melfa
Summary
Hardworking employee with strengths in customer service, and cash handling. Reliable and devoted to giving every customer a positive experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/Manager's Assistant
Panzotti's Pizza and Waffles
onley
06.2019 - Current
- Trained and mentored new cashiers on customer service protocols to enhance performance.
- Authorized discounts and special actions to resolve disputes and ensure customer satisfaction.
- Addressed customer inquiries and concerns effectively, delivering exceptional service.
Education
High School Diploma -
Nandua High School
26350 Lankford Hwy Onley, VA 2341806-2020
Skills
- Customer service and complaint handling
- Cash management and handling
- Dispute resolution
- Punctual and reliable
- Employee training
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Certification
Certified Food Protection Manager
Issued: May 8, 2025
References
References available upon request.
Timeline
Cashier/Manager's Assistant
Panzotti's Pizza and Waffles
06.2019 - Current
High School Diploma -
Nandua High School