Summary
Work History
Education
Skills
Languages
Timeline
Generic

Yousuf Khan Mohammed

Vienna,VA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Work History

IT Help Desk Technician

Nexus Glow Inc
06.2025 - Current
  • Provided technical support for hardware and software issues to enhance user experience.
  • Documented service requests and resolutions in ticketing system for accurate record-keeping.
  • Collaborated with team members to improve response times on support inquiries.

Education

Master of Science - Information Technology

Lindsey Wilson College
Nashville, TN
08-2025

Skills

  • Computer proficiency (windows, MS Office), Complex problem solving, service focused
  • Software installation
  • Printer setup
  • Remote support
  • Mobile device support
  • Software updates
  • Problem resolution
  • Email configuration
  • User support
  • Customer service expert
  • Technical support
  • Active listening
  • Desktop support

Languages

Hindi
Full Professional
English
Full Professional
Spanish
Elementary

Timeline

IT Help Desk Technician

Nexus Glow Inc
06.2025 - Current

Master of Science - Information Technology

Lindsey Wilson College

Similar Profiles

CREATE PROFILE
Yousuf Khan Mohammed