Summary
Overview
Work History
Education
Skills
Certification
LANGUAGES
ADDITIONAL INFORMATION
Timeline
Generic

YU HU

Ashburn

Summary

Motivated and detail-oriented IT professional with hands-on experience as a Data Center Technician at AWS. Strong foundation in server hardware, troubleshooting, and cybersecurity, supported by CompTIA Security+ certification. Background in e-commerce operations and website development using Wix and Shopify. Quick learner with excellent problem-solving skills and a passion for continuous growth in IT and cybersecurity.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Data Center Operations Technician

AWS, Amazon Web Services
05.2025 - Current
  • Perform hardware diagnostics and replace failed components (DIMMs, SSDs, motherboards, NICs, etc.) to maintain server health.
  • Perform server builds and decommissions according to SOPs.
  • Troubleshoot and resolve network connectivity issues within data center racks.
  • Manage ticketing queues and document work in internal systems.
  • Follow strict operational and security procedures to handle sensitive data and hardware.
  • Collaborate with logistics and security teams during media destruction and hardware migrations.

E-commerce Website Designer & Operator

Zeneramassage
02.2024 - Current
  • Company Overview: www.zeneramassage.com
  • Set up hosting accounts, domains, DNS records, databases, and email accounts for clients.
  • Implemented SEO strategies and UI/UX improvements to optimize customer experience.
  • Designed and managed multiple e-commerce websites using Wix and Shopify.
  • Handled website maintenance, security settings, and basic troubleshooting.
  • Managed online store inventory, sales, and customer inquiries.

Business Manager

Moge Tee
04.2022 - 03.2023
  • Managed the day-to-day operations of the business including scheduling resources, monitoring workflow and ensuring deadlines are met.
  • Developed long-term relationships with clients through regular contact and follow up activities.
  • Provided leadership in the development of policies, procedures, processes, systems, controls.

Education

Incomplete - Computer Science

George Mason University
Fairfax, VA

Skills

  • Server Hardware Troubleshooting (Dell, HP, custom servers)
  • Data Center Operations & SOP Compliance
  • Basic Networking (TCP/IP, LAN/WAN, cabling, DNS)
  • IT Support & Ticket Systems (eg, Jira, Remedy)
  • Website Development (Wix, Shopify)
  • Cybersecurity Fundamentals (Security, IBM Cert)
  • E-commerce Platform Management

Certification

  • CompTIA Security+ (SY0-701)
  • IBM Cybersecurity Analyst Certificate (Coursera)

LANGUAGES

Chinese (Mandarin) Native
English Fluent

ADDITIONAL INFORMATION

  • Quick learner with a strong interest in cybersecurity and IT.
  • Passionate about continuous learning and professional growth in the IT field.

Timeline

Data Center Operations Technician

AWS, Amazon Web Services
05.2025 - Current

E-commerce Website Designer & Operator

Zeneramassage
02.2024 - Current

Business Manager

Moge Tee
04.2022 - 03.2023

Incomplete - Computer Science

George Mason University

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