Yulya Miniyarova
Virginia Beach
Summary
A results-driven learner with passion for continuous improvement and academic excellence. Proven ability to adapt to new challenges and contribute effectively to team efforts. Reliable and flexible, with strong skills in critical thinking and collaboration. Known for maintaining high standards and delivering quality results.
Overview
16
16
years of professional experience
Work History
Estimating Automation Analyst
CCC Intelligent Solutions
06.2021 - Current
- Conducting an extensive research and analyzing complex raw data. Converting raw data to the meaningful insights. Finding solutions to complex problems.
- Applying Rules and Logic in a background to improve quality of the products we offer.
- Analyzed system workflows to identify automation opportunities that improved operational efficiency.
- Collaborated with cross-functional teams to design and implement process improvements in automation initiatives.
- Mentored junior analysts on automation tools and best practices, fostering team skill development.
- Evaluated new automation technologies and tools to ensure alignment with organizational goals and performance standards.
- Conducted thorough analysis of current processes to identify potential areas for improvement through automation initiatives.
- Developed robust testing frameworks to ensure the reliability and functionality of newly-implemented automated systems.
- Managed project timelines and resources effectively, consistently delivering high-quality results within budget constraints.
- Mentored junior team members in best practices related to automation tools, fostering a culture of collaboration and shared learning.
- Enhanced automation capabilities by designing and implementing effective process improvements.
- Troubleshot issues with existing automated processes, providing prompt resolutions to minimize downtime and maintain high levels of efficiency throughout operations.
- Supported continuous improvement initiatives by proactively seeking opportunities to enhance existing automation infrastructure.
- Reduced error rates by identifying bottlenecks in existing workflows and applying appropriate automation strategies.
Tech lead
Snapsheet Inc
03.2018 - 06.2021
- Tech lead/Team lead position. Lead a team of 21 people. Conducted daily motivation and encouragement with the team to promote higher production by motivating the team members.
- Answered questions and provided guidance.
- Reviewed completed files for quality.
- Conducted trainings for new hires and improvement trainings for existing employees that needed assistance with improving their results and overall processes.
- Created training programs with rewards system to improve retention and motivation for employees.
Auto Damage Adjuster
Geico
01.2014 - 06.2018
- Completed thorough vehicle damage inspections at multiple locations: field, RX shops, DRP locations, tow yards, etc.
- Wrote initial and supplemental repair estimates. Conducted professional negotiations with auto repair facilities to reach consensus in regards to vehicle repair.
- Prepared total loss write ups and paperwork.
- Collaborated with repair facilities and clients to facilitate claim processing efficiently.
- Conducted thorough inspections of damaged vehicles to assess repair needs and costs.
- Evaluated auto damage claims to determine coverage and settlement amounts.
- Implemented process improvements that enhanced accuracy in damage assessments.
- Utilized advanced software systems for documenting claims and generating reports.
- Resolved disputes between clients and repair shops through effective communication strategies.
- Increased efficiency in claims handling through effective use of technology tools and systems.
- Completed total loss pay outs. Worked alongside with SIU unit (Special Investigation Unit) for fraud prevention.
- Reported any and all fraudulent activity.
- Managed a large caseload of auto damage claims, ensuring prompt resolution while maintaining high-quality standards in all aspects of handling each case.
- Coordinated with other departments to address any issues related to coverage or policy interpretation.
- Collaborated with repair shops to ensure accurate estimates and quality repairs for clients.
- Improved customer satisfaction by efficiently addressing and resolving auto damage claims.
- Provided expert guidance to junior adjusters, helping them develop essential skills for success in the role.
- Strengthened team performance by sharing knowledge and expertise on industry best practices for auto damage adjusting.
Therapist Intern
Center of Gastroenterology
02.2009 - 12.2010
- Work with SED (Serious emotional disturbance) patients. Conducted testing and analysis; planned treatment.
- Worked with converting negative thoughts to positive self-image, re-building positive feelings using multi-methods to include but not limited to art-therapy, interpersonal psychotherapy, cognitive-behavioral therapy, family psychoeducational, social skills training, or relaxation training, used appropriate NLP techniques.
- Collaborated with healthcare professionals to ensure comprehensive patient care strategies.
- Conducted patient assessments to establish therapeutic goals and treatment plans.
- Facilitated group therapy sessions, promoting peer support and engagement in recovery processes.
- Monitored patient progress, adjusting treatment plans as necessary to optimize outcomes.
- Assisted in documenting clinical notes and maintaining accurate patient records for compliance purposes.
Education
Master of Science in Social Psychology - Psychology
Samara State Pedagogical University (SSASSH)
Samara, Russia06.2010
English Translator
Samara State Pedagogical University
06.2020
Skills
- I-Car-Platinum Pro Level 3
- Test automation
- Regression testing
- Teamwork and collaboration
- Problem-solving
- Time management
- Problem-solving abilities
- Self motivation
- Analytical thinking
- Adaptability
- Adaptability and flexibility
- Professionalism
- Emotional awareness
- Multicultural competence
Languages
Russian
Native or Bilingual
English
Native or Bilingual
Timeline
Estimating Automation Analyst
CCC Intelligent Solutions
06.2021 - Current
Tech lead
Snapsheet Inc
03.2018 - 06.2021
Auto Damage Adjuster
Geico
01.2014 - 06.2018
Therapist Intern
Center of Gastroenterology
02.2009 - 12.2010
Master of Science in Social Psychology - Psychology
Samara State Pedagogical University (SSASSH)
English Translator
Samara State Pedagogical University
Similar Profiles
Blake LevesqueBlake Levesque
Client Solutions Advisor at CCC Intelligent SolutionsClient Solutions Advisor at CCC Intelligent Solutions
Tracy MoralesTracy Morales
Senior Customer Service Representative at CCC Intelligent SolutionsSenior Customer Service Representative at CCC Intelligent Solutions
Urmil PatelUrmil Patel
IT END USER SERVICES at CCC Intelligent SolutionsIT END USER SERVICES at CCC Intelligent Solutions
Phillip HigginsPhillip Higgins
Cryptologic Warfare Officer at US NavyCryptologic Warfare Officer at US Navy
Josue AlvaradoJosue Alvarado
Test Engineer at NSWCDD DNA (NAVSEA)Test Engineer at NSWCDD DNA (NAVSEA)