Summary
Overview
Work History
Education
Skills
References
Additional Highlights
Contact Information
Timeline
Generic

Yvonka Weaver

Petersburg

Summary

Patient Services Coordinator with extensive experience at Enhabit Home Health, specializing in patient education and database management. Proficient in Microsoft Office and maintaining confidentiality, enhancing patient experiences through strong relationship-building. Acknowledged for exceptional service delivery and effective scheduling solutions implementation.

Overview

12
12
years of professional experience

Work History

Patient Services Coordinator

Enhabit Home Health
05.2024 - Current
  • Managed patient intake, registration, and scheduling of clinicians and patient appointments.
  • Provided patient education on services, insurance plans, and billing practices.
  • Maintained an accurate patient database and medical records.

Certified Field Trainer

People Helping People
04.2020 - Current
  • Oversee training, recruiting, and retention for agents nationwide.
  • Develop plans of action and provide tools, resources, and accountability to help clients meet their goals.
  • Conduct workshops as a means of outreach and education.

Assistant to the Director

Petersburg Department of Social Services
01.2022 - 07.2022
  • Facilitate and scribe meetings.
  • Chair of the Employee Engagement Committee to foster a welcoming work environment.
  • Address and rectify concerns of citizens and staff.
  • Represent the agency in the public spotlight.
  • Prepare and execute guidance for staff pertaining to daily workflow.

Interim Licensing Supervisor

Virginia Alcohol Beverage Control
07.2018 - 12.2021
  • Extensive background advanced-level customer service and acceptable solutions.
  • Drafted legal and criminal documentation/reports.
  • Enforced Virginia Code.
  • Served as a liaison for legal staff, chief’s office, and regional offices.

Unit Secretary

VCU Health Systems
11.2013 - 05.2018
  • Coordinated with staff within the facility and other facilities to ensure proper, safe, and healthy transport and/or placement for all patients.
  • Maintained records and documentation according to policy and procedure.
  • Received multiple awards for excellence in care, service, and quality.

Education

School of Social Work, Senior -

Liberty University

Associate of Applied Science - Human Services

Brightpoint Community College

Skills

  • Microsoft Office
  • Excel
  • PowerPoint
  • SPSS
  • Quick Books
  • Internet Proficient
  • Ability to maintain confidentiality
  • Utilize independent judgement

References

  • Beverly, Trout, Administrative Assistant, 804.614.1964, Poison Control Center of Virginia
  • Patrick, Diggs, Art teacher and Track & Field Coach, 540.522.4094, John Marshall High School
  • Xavier, Hill, 804.507.7149, Schegistrar – VCU Health Systems

Additional Highlights

Graduated Magna Cum Laude

Contact Information

  • Phone: 804.400.2425
  • Email: yvonka.rodean@gmail.com

Timeline

Patient Services Coordinator

Enhabit Home Health
05.2024 - Current

Assistant to the Director

Petersburg Department of Social Services
01.2022 - 07.2022

Certified Field Trainer

People Helping People
04.2020 - Current

Interim Licensing Supervisor

Virginia Alcohol Beverage Control
07.2018 - 12.2021

Unit Secretary

VCU Health Systems
11.2013 - 05.2018

School of Social Work, Senior -

Liberty University

Associate of Applied Science - Human Services

Brightpoint Community College
Yvonka Weaver