Yvonka Weaver
Petersburg
Summary
Patient Services Coordinator with extensive experience at Enhabit Home Health, specializing in patient education and database management. Proficient in Microsoft Office and maintaining confidentiality, enhancing patient experiences through strong relationship-building. Acknowledged for exceptional service delivery and effective scheduling solutions implementation.
Overview
12
12
years of professional experience
Work History
Patient Services Coordinator
Enhabit Home Health
05.2024 - Current
- Managed patient intake, registration, and scheduling of clinicians and patient appointments.
- Provided patient education on services, insurance plans, and billing practices.
- Maintained an accurate patient database and medical records.
Certified Field Trainer
People Helping People
04.2020 - Current
- Oversee training, recruiting, and retention for agents nationwide.
- Develop plans of action and provide tools, resources, and accountability to help clients meet their goals.
- Conduct workshops as a means of outreach and education.
Assistant to the Director
Petersburg Department of Social Services
01.2022 - 07.2022
- Facilitate and scribe meetings.
- Chair of the Employee Engagement Committee to foster a welcoming work environment.
- Address and rectify concerns of citizens and staff.
- Represent the agency in the public spotlight.
- Prepare and execute guidance for staff pertaining to daily workflow.
Interim Licensing Supervisor
Virginia Alcohol Beverage Control
07.2018 - 12.2021
- Extensive background advanced-level customer service and acceptable solutions.
- Drafted legal and criminal documentation/reports.
- Enforced Virginia Code.
- Served as a liaison for legal staff, chief’s office, and regional offices.
Unit Secretary
VCU Health Systems
11.2013 - 05.2018
- Coordinated with staff within the facility and other facilities to ensure proper, safe, and healthy transport and/or placement for all patients.
- Maintained records and documentation according to policy and procedure.
- Received multiple awards for excellence in care, service, and quality.
Education
School of Social Work, Senior -
Liberty University
Associate of Applied Science - Human Services
Brightpoint Community College
Skills
- Microsoft Office
- Excel
- PowerPoint
- SPSS
- Quick Books
- Internet Proficient
- Ability to maintain confidentiality
- Utilize independent judgement
References
- Beverly, Trout, Administrative Assistant, 804.614.1964, Poison Control Center of Virginia
- Patrick, Diggs, Art teacher and Track & Field Coach, 540.522.4094, John Marshall High School
- Xavier, Hill, 804.507.7149, Schegistrar – VCU Health Systems
Additional Highlights
Graduated Magna Cum Laude
Contact Information
- Phone: 804.400.2425
- Email: yvonka.rodean@gmail.com
Timeline
Patient Services Coordinator
Enhabit Home Health
05.2024 - Current
Assistant to the Director
Petersburg Department of Social Services
01.2022 - 07.2022
Certified Field Trainer
People Helping People
04.2020 - Current
Interim Licensing Supervisor
Virginia Alcohol Beverage Control
07.2018 - 12.2021
Unit Secretary
VCU Health Systems
11.2013 - 05.2018
School of Social Work, Senior -
Liberty University
Associate of Applied Science - Human Services
Brightpoint Community College
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