Zach rigsby
Richmond
Summary
Dynamic Shop Manager at Metro Elevator with a proven track record in optimizing operations and enhancing customer satisfaction. Skilled in inventory management and safety compliance, I excel in problem-solving and team leadership, ensuring a clean and efficient environment. Committed to delivering exceptional service while maintaining a zero-accident record.
Overview
3
3
years of professional experience
Work History
Shop Manager
Metro Elevator
Richmond, VA
04.2025 - Current
- Managed daily operations to ensure efficient service delivery and customer satisfaction.
- Coordinated maintenance schedules for elevator systems to minimize downtime.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Assisted in loading and unloading packages, ensuring proper handling of fragile items.
- Worked effectively in fast-paced environments.
Crane Technician Apprentice
Hoist and Crane Service Group
Richmond, VA
03.2024 - 04.2025
- Conducted regular inspections of crane systems to ensure operational safety and compliance with industry standards.
- Performed routine maintenance and repairs on various crane models, enhancing equipment reliability and performance.
- Diagnosed mechanical issues using specialized tools, improving troubleshooting efficiency and response times.
- Collaborated with team members to execute installation projects, fostering a cooperative work environment.
- Ensured safe working conditions with thorough inspections of cranes, rigging, and associated equipment.
- Optimized crane performance by conducting load tests and adjusting configurations as needed.
Overhead Door Technician Apprentice
Overhead Door
Ashland, VA
06.2023 - 03.2024
- Installed and repaired overhead doors, ensuring functionality and safety compliance.
- Diagnosed issues with door systems, providing effective solutions to restore operation.
- Operated hand and power tools for installation tasks, adhering to safety protocols.
- Conducted routine maintenance checks, identifying potential problems before they escalated.
- Conducted thorough inspections of overhead doors and systems to diagnose issues and recommend necessary repairs or replacements.
- Ensured safety standards were met during all service calls, maintaining a zero-accident record throughout tenure.
Education
High School Diploma -
Mills E Godwin High School
Henrico, VASkills
- Customer service
- Decision-making
- Team leadership
- Health and safety
- Friendly, positive attitude
- Problem-solving
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Critical thinking
- Organization and time management
Timeline
Shop Manager
Metro Elevator
04.2025 - Current
Crane Technician Apprentice
Hoist and Crane Service Group
03.2024 - 04.2025
Overhead Door Technician Apprentice
Overhead Door
06.2023 - 03.2024
High School Diploma -
Mills E Godwin High School