Zachary Lail
Duffield
Summary
Healthcare professional with patient-centered approach and background in medication administration. Proven ability to ensure safe and accurate dispensing of medications while maintaining detailed records. Known for strong collaboration with healthcare teams and adaptability to changing patient needs, showing compassion and precision.
Overview
12
12
years of professional experience
3
3
Certification
2
2
year of post-secondary education
Work History
RMA/CNA
The Landmark Center
06.2022 - 08.2024
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Oversaw and maintained patients' rooms, group living areas, and nurse stations.
- Served as a resource for patients, family members, and staff regarding medication information, answering questions and addressing concerns when necessary.
- Collaborated with interdisciplinary teams to optimize medication management for each patient''s unique needs.
- Supported continuity of care by promptly reporting any observed changes in patients'' conditions or adverse drug reactions to supervising nurses or physicians.
- Assisted patients with self-administration of medications, promoting independence and adherence to treatment plans.
- Ensured timely medication administration by efficiently organizing daily schedules and prioritizing tasks.
- Developed positive relationships with patients by actively listening to their needs and preferences during the medication administration process.
- Maintained patient confidentiality by adhering to HIPAA regulations and facility policies when handling sensitive medication information.
- Improved patient satisfaction by providing compassionate care during medication administration.
- Contributed to regulatory compliance by maintaining accurate records of dispensed medications and administered treatments.
- Coordinated with pharmacy staff to ensure timely delivery of required medications, minimizing delays in treatment.
- Prepared medication doses accurately by following medication administration record (MAR) written by healthcare providers.
- Unpacked, sorted, counted, and labeled all incoming medications to keep optimum inventory levels.
- Identified and reported medication errors to avoid distributing wrong medication to patients.
- Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
- Administered psychotropic medications and anxiety education to patients to provide mental health care.
- Turned and repositioned patients to prevent bedsores.
- Documented patient information and care activities in electronic health record.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Helped patients with self-feeding and assisted feeding, based on individual needs.
- Maintained patient stability by checking vital signs and weight and recording intake and outtake information.
CNA
Trinity Oaks Retirement Community
05.2020 - 04.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
- Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
- Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
- Documented patient information and care activities in electronic health record.
- Helped patients complete range of motion exercises to prevent loss of function during care.
- Supported needs of 20+ residents under long-term care.
Logistics Manager
USMC Camp Pendleton
10.2012 - 10.2016
- Ensured regulatory compliance in all aspects of logistics operations, including transportation safety standards and customs requirements.
- Improved on-time delivery rates by optimizing transportation routes and scheduling.
- Conducted regular audits of logistics practices to identify areas for improvement and implement corrective actions accordingly.
- Meticulously tracked shipments from origin to destination, proactively addressing any delays or issues that arose during transit.
- Streamlined logistics processes by implementing efficient inventory management systems.
- Collaborated with cross-functional teams to ensure seamless coordination of supply chain activities.
- Implemented advanced forecasting techniques to anticipate demand fluctuations and optimize inventory levels accordingly.
- Optimized warehouse layout for increased efficiency in inventory management, leading to smoother operational flow.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
- Tracked production and quality control systems to proactively identify deficiencies.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Education
High School Diploma -
East Rowan High School
Salisbury, NC06-2009
No Degree - General Education
Rowan-Cabarrus Community College
Salisbury, NC 01.2017 - 06.2018
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- Feeding assistance
- End-of-life care
- Dressing assistance
- Complex Problem-solving
- Emergency response
- Clinical documentation
- Medication administration
- Patient transfers
- Emotional support
- Compassionate communication
- Problem-solving
- Team collaboration
- Active listening
- Patient advocacy
- Medication assistance
- Patient hygiene assistance
- Electronic charting
- Direct patient care
- Ambulation assistance
- Patient relationship building
- Medical terminology
- Adaptable
Certification
- Registered Medication Aide
- Certified Nursing Assistant (CNA)
- Cardiopulmonary Resuscitation (CPR) - American Red Cross.
Timeline
RMA/CNA
The Landmark Center
06.2022 - 08.2024
CNA
Trinity Oaks Retirement Community
05.2020 - 04.2022
No Degree - General Education
Rowan-Cabarrus Community College
01.2017 - 06.2018
Logistics Manager
USMC Camp Pendleton
10.2012 - 10.2016
High School Diploma -
East Rowan High School
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