Zachary Lower
Remington
Summary
Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.
Overview
5
5
years of professional experience
Work History
Closing Cook
McDonalds
Ocala
07.2024 - 09.2024
- Cleaned up work stations at the end of each shift in order to maintain a safe, organized, and sanitary environment.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Collaborated with team to deliver timely service of items.
- Built and maintained productive relationships with employees.
- Answered customer questions and provided store information.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Welcomed customers, offering assistance to help meet their needs.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered phone calls to assist customers with questions and orders.
Porter/Cashier
TA Operating
Ocala
12.2020 - 03.2024
- Completed routine maintenance checks, notifying management of needed repairs.
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Provided excellent customer service by responding promptly to inquiries or complaints.
- Greeted customers and provided assistance with their needs.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Assisted with customer requests and answered questions to improve satisfaction.
- Recognized by management for providing exceptional customer service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Closing Crew Trainer
McDonalds
Ocala
10.2019 - 11.2020
- Monitored daily operations to ensure quality standards were met consistently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Recognized by management for providing exceptional customer service.
- Helped troubleshoot any issues that arose during shifts or transactions.
Education
High School Diploma -
North Marion High School
Ocala, FL06-2020
Skills
- Conflict resolution
- Time management
- Customer service
- Communication skills
- Problem solving
- Reliability
- Adaptable and flexible
- Team collaboration
References
References available upon request.
Timeline
Closing Cook
McDonalds
07.2024 - 09.2024
Porter/Cashier
TA Operating
12.2020 - 03.2024
Closing Crew Trainer
McDonalds
10.2019 - 11.2020
High School Diploma -
North Marion High School
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