Zachary Topscher
Fairfax
Summary
Dynamic professional with extensive experience in operations management at Crystal Aquatics, excelling in staff training and development. Proven ability to enhance team performance and ensure safety through effective communication and first responder skills. Bilingual with strong inventory management capabilities, fostering a collaborative work environment.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Head Manager
Crystal Aquatics
08.2023 - 08.2025
- Managed 20 staff members at Poplar Tree pool, including making schedules that fit employees' time off, as well as communicating over missed or filled shift
- Responsible for covering and filling all required hours as per contracted by Poplar Tree HOA
- Communicated with Poplar Tree HOA to correct maintenance issues as well as ensure patron safety
- Sub-managed at other Crystal Aquatics facilities, assisting in all pool chemical and pool operator duties
- Acted as the pool operator on duty. Took chemical readings and ensured balanced chemicals
Teachers Aid
Northern Virginia Hebrew Congregation
01.2021 - 06.2025
- Adapted instructional materials to accommodate diverse learners while preserving content integrity and rigor.
- Supported teachers in creating differentiated instruction materials, catering to diverse learning needs.
- Enhanced student comprehension by utilizing visual aids and interactive activities during lessons.
- Communicated regularly with parents regarding student progress and concerns, fostering positive home-school partnerships.
- Taught 1 on 1 lessons in Hebrew to young students between 5th and 8th grade.
- Assisted in covering when a teacher missed a day of Sunday school.
Seasonal Worker
Old Navy
11.2023 - 11.2023
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Part Time Lifeguard
Crystal Aquatics
05.2022 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
High School Diploma -
Chantilly High School
Chantilly, VA06-2025
Skills
- Staff training and development
- Employee onboarding
- Operations management
- Inventory management
Certification
- Certified Pool Operator, Crystal Aquatics
- First Aid/CPR Certified
Timeline
Seasonal Worker
Old Navy
11.2023 - 11.2023
Head Manager
Crystal Aquatics
08.2023 - 08.2025
Part Time Lifeguard
Crystal Aquatics
05.2022 - 08.2023
Teachers Aid
Northern Virginia Hebrew Congregation
01.2021 - 06.2025
High School Diploma -
Chantilly High School
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