Zakia Boyd
E-Commerce Personal Shopper
Chesterfield
Summary
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
8
8
years of professional experience
Work History
E-Commerce Personal Shopper
Kroger
11.2021 - Current
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Determined and applied appropriate product substitutions for out-of-stock items after consulting with e-commerce customers.
Cashier
Walmart
11.2019 - 10.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Crew Team Member
Mcdonalds
08.2017 - 10.2019
- Contributed to a safe work environment by strictly adhering to company health and safety regulations at all times.
- Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Collaborated with team members to complete orders.
- Worked front counter, drive-thru and other areas.
Education
High School Diploma -
Clover Hill High School
Midlothian, VASkills
Customer service
Decision-making
Attention to detail
Problem-solving
Time management
Timeline
E-Commerce Personal Shopper
Kroger
11.2021 - Current
Cashier
Walmart
11.2019 - 10.2021
Crew Team Member
Mcdonalds
08.2017 - 10.2019
High School Diploma -
Clover Hill High School
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