Summary
Overview
Work History
Education
Skills
Timeline
Generic
Zariah Crawford

Zariah Crawford

Newport News

Summary

Proven Cashier with a track record of enhancing customer satisfaction and streamlining transactions at Lowes Home Improvement. Skilled in POS system operations and exceptional at fostering customer relationships, demonstrated through adept handling of returns and efficient problem-solving. Excels in clear communication and cash management, ensuring accuracy and dependability in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Sales Representative

Millennium 5 Solutions
04.2025 - 10.2025
  • Developed and maintained strong customer relationships to drive repeat business.
  • Engaged potential customers through proactive door-to-door outreach and presentations.
  • Developed strong product knowledge to effectively address customer inquiries and concerns.
  • Implemented effective sales techniques, resulting in enhanced customer engagement and satisfaction.
  • Mentored junior representatives on best practices for effective communication and relationship-building.
  • Trained new hires on company policies, product offerings, and successful sales methodologies.
  • Enhanced customer satisfaction by addressing concerns, answering questions, and providing exceptional service during door-to-door interactions.
  • Collaborated with other sales representatives in developing successful strategies to increase overall team productivity.
  • Educated prospective clients about product features, benefits, and pricing structures to facilitate informed decision-making processes.

Cashier

Lowes Home Improvement
08.2022 - 12.2024
  • Ensured top-notch service during face-to-face and over the phone interactions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Efficiently handled sales transactions, shortening wait time for customers.
  • Handled returned merchandise according to store policies.
  • Provided excellent customer service while promoting loyalty programs.
  • Helped with purchases and signed customers up for rewards program.
  • Verified cash drawer balances at shift start to confirm accuracy.
  • Counted and balanced cash tills.
  • Built and maintained productive relationships with employees.
  • Used suggestive selling techniques to promote add-on sales.
  • Performed opening procedures including counting cash tills and preparing deposits.
  • Followed company security procedures for handling large sums of money.
  • Maintained records of all daily transactions in an organized manner.
  • Maintained secure handling of cash, checks, and credit card information.
  • Participated in inventory counts as required by management team.
  • Processed and verified bank deposits efficiently.

Cashier

NN Burger
04.2019 - 02.2023
  • Organized and maintained work area regularly.
  • Ensured customers met legal age requirements when purchasing alcohol and tobacco.
  • Processed transactions via cash, check, credit card, gift card, or automatic debit efficiently.
  • Answered customer inquiries regarding store policies and procedures.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Answered phone calls to assist customers with questions and orders.
  • Stocked shelves with merchandise when needed.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Education

High School Diploma -

Essex High School
Tappahannock, VA
06.2021

Skills

  • Returns processing
  • Drawer balancing
  • Daily reporting
  • Product restocking
  • POS system operations
  • Cash handling and management
  • Clear communication
  • Patient Listener
  • Attention to detail
  • Customer assistance
  • Identification checks
  • Gift card handling
  • Time management skills
  • Dependability and reliability

Timeline

Sales Representative

Millennium 5 Solutions
04.2025 - 10.2025

Cashier

Lowes Home Improvement
08.2022 - 12.2024

Cashier

NN Burger
04.2019 - 02.2023

High School Diploma -

Essex High School
Zariah Crawford