Zavion Hasan
North Chesterfield
Summary
Dynamic operations leader with proven track record of driving team success. Prioritizes achieving goals through articulate communication and strong social skills. Demonstrates strong work ethic and methodical approach to ensure high-quality results while maintaining a positive and engaging work environment.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Manager
Designer Shoe Warehouse, DSW
03.2025 - Current
- Developed and executed sales strategies to enhance market penetration and drive revenue growth.
- Monitored sales performance metrics to refine approaches and improve overall team efficiency.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Manager of Operations
BigLots
04.2023 - 02.2024
- Maintained professional working relationships and promoted open lines of communication with staff.
- Managed the daily operations of multiple departments to maximize efficiency.
- Performed daily tasks such as, opening the store, closing the store, setting and/or resetting displays.
- Processed freight trucks and worked with a team to unload them.
- Conducted interviews.
- Provided suggestions to higher management to make the store run more efficiently while still maintaining proper quality service.
Team Member
BigLots
08.2021 - 03.2023
- Operated cash register and accurately processed payments, returns, and exchanges.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Handled customer complaints and inquiries in a courteous and efficient manner.
- Stocked shelves during store hours, maintaining clean and presentable work areas to reduce hazards.
- Educated employees on proper use of organization's products and systems.
Education
Bachelor of Science - Marketing
Virginia Commonwealth University
Richmond, VA05-2027
Diploma - undefined
Clover Hill High School
12.2023
Skills
- Strong work ethic
- Problem solver
- Critical thinker
- Fast learner
- Customer service
- Inventory management
- Public speaking
- Management
- Conflict mediation
Certification
- Proficient in Microsoft Office Suite
- Proficient in Excel
Timeline
Sales Manager
Designer Shoe Warehouse, DSW
03.2025 - Current
Manager of Operations
BigLots
04.2023 - 02.2024
Team Member
BigLots
08.2021 - 03.2023
Diploma - undefined
Clover Hill High School
Bachelor of Science - Marketing
Virginia Commonwealth University