Zayd Bey
Newport News
Summary
Bojangles: fast pace food servicing Excelled in a high-energy environment, mastering the art of quick service and
high-quality food preparation under pressure.
Leadership and Training: Developed leadership abilities by training and mentoring new employees, ensuring adherence
to company standards and fostering a productive work culture.
Gained expertise in daily restaurant operations, including cash handling, inventory control, and
maintaining health and safety standards.
Food Lion: Operational Efficiency: Acquired deep knowledge in large-scale retail operations, including inventory
management, merchandising, and store logistics, contributing to streamlined processes and improved store performance.
Team Collaboration: Worked effectively in a team-oriented environment, fostering collaboration and communication to
achieve common goals and enhance overall store efficiency.
Riverside regional hospital: Customer Service Excellence: Developed strong skills in customer interaction and problem-solving, ensuring timely and
effective resolution of issues to maintain high service standards. Embraced a flexible work schedule, allowing for a balanced work-life integration and adaptability to changing
work environments.
Overview
5
5
years of professional experience
Work History
Riverside regional hospital
Employee
Newport News
08.2025 - 04.2026
•Built and maintained relationships with peers and upper management to
drive team
Answered customer questions and provided store information.
Investigated and resolved issues to solve and better service costumers
Supported management team to facilitate task completion and meet performance goals
Food lion
Shift lead
Newport News
08.2023 - 11.2025
- Packed various menu items into either bags or trays, and ensured drinkswere placed in suitable carriers.•Prepared food for various recipes by washing, peeling and dicingingredients.•Served food quickly for positive guest experiences.•Stocked shelves and cases with new or transferred items.•Interacted pleasantly with guests to deliver quality customer service.•Took orders from patrons and input selections into store computer system.•Presented orders to guests within anticipated service times.•Packed fast food products in approved containers, cups and bags.•Prepared quality products while maintaining portion control andpresentation within service goal times.
Crew Member
Bojangles' Famous Chicken 'n Biscuits
Newport News
02.2021 - 08.2023
- Working in Bojangles I worked on the cash register worked on the head set talking to customers and getting orders
- I also cleaned the stations I helped costumers with their orders and I provided good service
- I have very good management skills as far as being a shift leader and supervisor.
Education
Menchville High School
Newport News, VASkills
- Preparing reportsOrder VerificationManagement Support Mileage TrackingMotor Vehicle OperationComputer operationWorkplace SafetyForklift certifiedProgram SupportConstructionEquipment Repair and MaintenancePower toolsDelivery CoordinationMicrosoft officeSchematics
Languages
English
Professional
A1
Arabic
Professional
A1
References
References available upon request.
Timeline
Riverside regional hospital
Employee
08.2025 - 04.2026
Food lion
Shift lead
08.2023 - 11.2025
Crew Member
Bojangles' Famous Chicken 'n Biscuits
02.2021 - 08.2023
Menchville High School