Zayra Molineros
Strasburg
Summary
Dynamic professional with a proven track record at Oxbow Farm, known for exceptional multitasking and organizational abilities. Strong communication skills facilitate efficient management of schedules and projects, leading to enhanced productivity and stakeholder satisfaction. Advanced computer skills support effective collaboration and project execution. Career aspirations include leveraging these strengths in a fast-paced environment to drive operational excellence.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Personal Assistant
Oxbow Farm
Front Royal
12.2017 - Current
- Administered medication and medical treatments, following physician orders.
- Managed and prioritized daily schedules, ensuring efficient allocation of executive's time.
- Managed office supplies inventory and placed orders when necessary.
- Assisted in the hiring and onboarding process of new staff, providing training and support as needed.
- Organized work projects around client's house.
- Utilized technology efficiently, including MS Office and CRM systems, to enhance productivity and organization.
- Purchased and managed inventory of office and personal supplies, ensuring availability and cost-effectiveness.
- Handled household chores to assist patients and families with cooking, cleaning and laundry.
- Maintained clerical correspondence via email and phone.
- Performed calendar management and scheduling of appointments for the executive.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Monitored and responded to emails and calls, ensuring timely communication with stakeholders.
- Organized travel arrangements, including flights, transportation, and accommodation.
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
Waitress Trainer
Los Potrillos Mexican Restaurant
Front Royal
10.2010 - Current
- Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
- Devised programs to develop executive potential among employees in lower-level positions.
- Conducted comprehensive training sessions for new servers, focusing on menu knowledge, customer service skills, and POS system operation.
- Addressed and resolved any interpersonal issues among trainees, promoting a harmonious training environment.
- Reviewed servers' performance regularly by observing them interacting with customers during meal services.
- Obtained and organized manuals, guides and visual materials for development and training purposes.
- Provided ongoing coaching and feedback to new servers, facilitating a smooth transition to their roles.
- Ensured that all trainees are aware of the company's policies and procedures regarding workplace safety.
- Guided new servers in developing upselling strategies to enhance guest experience and increase sales.
- Developed instructional materials such as workbooks, handouts, job aids, videos, multimedia visual aids and online tutorials.
- Assessed trainee progress through practical and written tests, adjusting training approach as needed for individual learning styles.
- Provided constructive criticism to help servers improve their skills and increase efficiency levels.
- Encouraged positive attitude among waiters towards customers by recognizing outstanding performances.
Special Needs Babysitter
Kochinsky Family
Berryville
02.2010 - 11.2017
- Established and maintained safe, supportive and welcoming environments for children of all backgrounds.
- Transported special needs children to medical appointments and other necessary outings.
- Maintained records of progress notes on each child's development milestones achieved.
- Encouraged language development by reading stories and engaging in conversations with the children.
- Provided nurturing and appropriate environment for children of various ages.
- Dressed children and changed diapers.
- Instructed special needs children on basic hygiene practices such as hand-washing and brushing teeth.
- Cared for children in institutional settings.
- Maintained a safe environment for the children at all times.
- Provided respite services for families who need temporary relief from caring for a disabled family member.
- Encouraged positive behaviors, including patience with teachers and fellow kids.
- Instructed children in eating, resting and restroom habits.
- Supported children's emotional and social development, encouraging understanding of others and positive self-concepts.
- Observed and monitored children's play activities.
- Facilitated communication between family members regarding any changes in the child's condition or care plan.
- Promoted physical activity through outdoor playtime or adaptive sports programs.
- Implemented behavioral management techniques to discourage negative behaviors from developing.
- Observed signs of discomfort or distress in order to respond appropriately in emergency situations.
Education
Associate of Science - Associate of Science And Health Professions
Laurel Ridge Community College
Middletown, VA05-2026
Medical Billing And Coding - Medical Billing CPC Certification
Laurel Ridge Community College
Middletown, VA05-2025
Skills
- Child management
- Team collaboration
- Personal training and coaching
- Schedule management
- Strong work ethic
- Clean driving record
- Time management
- Household oversight
- Errands management
- Database entry
- Chauffeuring
- Shipping and receiving packages
- Customer needs assessment
- Multi-task management
- Valid Driver's license
- Flexible schedule
- Fluent in multiple languages
- Database management
- Multitasking and organization
- Advanced computer skills
- Strong communication skills
- Filing and data archiving
- Scheduling
- Administrative support
- FLUENT IN English and Spanish
- Invoice processing
- CPT knowledge
- HIPAA compliance
- Payment posting
- Medical coding expertise
- Claims review
- Insurance verification
- Patient billing
- Claim submission
- ICD-10 proficiency
- Denial management
- Information requests
- Collections management
- ICD-10
- Records management
- Electronic claims
- Insurance claims
- Medical billing technology
- Customer service
- Data analysis
- Teamwork and collaboration
- Medical transcription
Certification
- Medical Billing And Coder with a CPC Certification.
Accomplishments
- Member of the Honor Society Phy Theta Kappa International
Languages
English
Professional
Spanish
Full Professional
References
References available upon request.
Timeline
Personal Assistant
Oxbow Farm
12.2017 - Current
Waitress Trainer
Los Potrillos Mexican Restaurant
10.2010 - Current
Special Needs Babysitter
Kochinsky Family
02.2010 - 11.2017
Associate of Science - Associate of Science And Health Professions
Laurel Ridge Community College
Medical Billing And Coding - Medical Billing CPC Certification
Laurel Ridge Community College
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