Zeny Johnson
Portsmouth
Summary
Motivated and dependable professional with nearly two years of experience as a learning ambassador at Amazon, specializing in training and mentoring team members in a fast-paced warehouse environment. Recognized for strong communication, leadership, and reliability, with a proven ability to guide and support others to achieve team goals. Currently pursuing a bachelor’s degree in Psychology at Norfolk State University, with an expected graduation in December 2026. Passionate about mental health and dedicated to helping others, with long-term aspirations to become a licensed therapist for children and adults. Brings a strong work ethic, a people-first mindset, and a deep interest in understanding human behavior.
Overview
2
2
years of professional experience
Work History
Learning Ambassador
Amazon
Portsmouth, VA
04.2024 - Current
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Consistently lifted materials weighing as much as 50 pounds.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Helped train new employees in safe practices and warehouse procedures.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
Education
Bachelor of Science - Psychology
Norfolk State University
Norfolk, VA12-2026
Skills
- Adaptive learning
- Online learning platforms
- Training facilitation
- Peer mentoring
- Collaboration
- Student engagement
- Loading and unloading
- Truck processing
- Equipment operation
- Warehouse operations
- Clear communication
- Conduct new hire training
Languages
English
Timeline
Learning Ambassador
Amazon
04.2024 - Current
Bachelor of Science - Psychology
Norfolk State University
Personal qualities
- Hardworking
- Responsible
- Diligent
- Energetic
- Creativity
- Leadership
- Reliable
- Communication skills
Internship
Stop The Violence 757
January 2026 - Current
Help empower at risk youth