Summary
Overview
Work History
Education
Skills
Timeline
Generic

Zirena Hamlin

Suffolk

Summary

At Walmart, I excelled as a Front End Associate, achieving a cash transaction accuracy of over 99%. My strong communication skills and customer service acumen enhanced shopping experiences, fostering customer loyalty. Skilled in payment processing and Microsoft Office, I effectively trained new hires, contributing to a cohesive team environment.

Overview

3
3
years of professional experience

Work History

Front End Associate

Walmart
08.2021 - Current
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Facilitated cash, check and credit transactions on cash register with [Number]% accuracy.
  • Answered questions about store policies and addressed customer concerns.
  • Facilitated smooth shift changes by preparing and organizing work area for next associate.
  • Assisted in training new hires, sharing knowledge and best practices for front end operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Prioritized helping customers over completing other routine tasks in store.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

Lakeland High School
Suffolk, VA
06-2022

Skills

  • Customer service
  • Time management
  • Front-end performance optimization
  • Product restocking
  • Team contribution
  • Display setup
  • Product advice
  • Efficient time management
  • Store appearance maintenance
  • Organization
  • Team cooperation
  • Customer assistance
  • Creative thinking
  • Attention to detail
  • Decision-making
  • Cash register operation
  • Strong communication and interpersonal skills
  • Payment processing
  • Store policies and procedures
  • Computer proficiency and Microsoft office

Timeline

Front End Associate

Walmart
08.2021 - Current

High School Diploma -

Lakeland High School

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Zirena Hamlin