Summary
Overview
Work History
Education
Skills
Volunteer Experience
References
Timeline
Generic

Zoe-Ana Bryant-Holmes

Newport News

Summary

Demonstrates strong leadership abilities, overseeing cashier operations with a focus on accuracy and efficiency. Skilled in cash handling, customer service, and inventory management, ensuring smooth daily operations and minimal discrepancies. Possesses a solid work ethic and is dedicated to maintaining a well-organized and productive work environment. Conscientious candidate equipped with the skills and knowledge essential for excelling in any available position.

Overview

5
5
years of professional experience

Work History

Operator

Casey Honda
Newport News
12.2024 - Current
  • Processing transactions and accurately receipting in money received from sales, services, or other dealership activities.
  • Greeting customers in a friendly and professional manner as they enter the dealership
  • Answering incoming phone calls and directing them to the appropriate department or personnel.
  • Assisting customers with DMV related inquiries and paperwork.

Sales Representative Manager

Tella'z Custom Jewelry & More LLC
Newport News
12.2020 - Current
  • Selling and marketing jewelry to consumers, leveraging strong customer service skills with a focus on patience and strategic decision making.
  • Effectively communicating sales metrics, organizing data, and ensuring a seamless client experience.
  • Provided coaching and mentoring to ensure successful onboarding of new employees.
  • Efficiently tracking and managing sales inventory to ensure optimal stock levels, minimize discrepancies, and enhance overall operational efficiency.

Cashier Supervisor

Tella'z Custom Jewelry & More LLC
Newport News
12.2020 - Current
  • Efficiently handles transactions while providing exceptional personable customer service.
  • Demonstrating strong attention to detail in managing payments, balancing cash registers, and maintaining accurate records.
  • Demonstrated expertise in managing cashier operations, training staff and successfully resolving customer inquiries.

Front of House Team Member

Chick-fil-A
Newport News
03.2023 - 06.2024
  • As a dedicated Team Member, I consistently delivered a high-quality customer experience through excellent food preparation and positive guest interactions
  • I upheld the company's core values by maintaining a professional attitude, ensuring brand standards, and meeting health and safety guidelines.
  • My commitment to reliability and teamwork led me to become a go-to team member, often training new employees to ensure consistent service. I continually went above and beyond to meet and exceed expectations, contributing positively to the team and workplace morale.

Education

High School Diploma -

Woodside High School
Newport News, VA
06-2024

Skills

Superior Work Ethic

  • Time Management
  • Workflow Coordination
  • Sales Target Achievement
  • Cash Register Reconciliation
  • Teamwork and Collaboration
  • Multitasking and Prioritizing
  • Task Delegation
  • Financial Record Oversight
  • End-of-shift Functions
  • Customer Service
  • Payment Processing
  • Customer Engagement
  • Attention to detail
  • Effective Communication
  • Problem Solving

Volunteer Experience

Pastoral Assistant

Restoration Christian Church, Newport News, Virginia Jan 2019 - Present

  • Supports worship services, provides pastoral care, and organizes church events as a part of the strategic planning team.
  • Assists with administrative tasks, volunteer coordination, youth ministry, and outreach programs.
  • Participates in strategic planning meetings aiming towards increasing membership numbers while also ensuring quality programming was maintained.

Volunteer

Craft 2 You, Newport News, Virginia      Jan 2023 - Present

  • Assisted with supervising and engaging children in educational and recreational activities, ensuring their safety and well-being.

References

References available upon request.

Timeline

Operator

Casey Honda
12.2024 - Current

Front of House Team Member

Chick-fil-A
03.2023 - 06.2024

Sales Representative Manager

Tella'z Custom Jewelry & More LLC
12.2020 - Current

Cashier Supervisor

Tella'z Custom Jewelry & More LLC
12.2020 - Current

High School Diploma -

Woodside High School

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Zoe-Ana Bryant-Holmes