Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Zoe Garcia Thomas

Chesapeake

Summary

Dynamic and dependable professional with a proven track record at ProMedica, Culvers and mosr recently Cava, excelling in customer service and problem-solving. Adept at multitasking and maintaining high standards of cleanliness and food quality, I consistently enhance operational efficiency and team collaboration, ensuring exceptional dining experiences and customer satisfaction.

Overview

1
1
Language
2027
2027
years of professional experience

Work History

Promedica Regional Hospital

ProMedica

This job consisted of both housekeeping and dietary work, I worked early mornings and late nights cleaning hospital rooms and serving food to all patients in the building.

CAVA Team Member/Shift Lead

CAVA
Chesapeake, VA
04.2026 - Current

My job included prepping food and drinks every morning, placing truck delivery orders, managing the register and the register tills, scheduling, training new employees, tending to customers, taking orders, and handling any other business within the store.

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  • Assisted in food preparation and assembly to ensure timely service during peak hours.
  • Maintained cleanliness and organization of workstations to promote a safe environment.
  • Collaborated with team members to streamline operations for improved customer satisfaction.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.
  • Executed daily inventory checks to ensure stock availability and reduce waste.
  • Participated in training new staff on operational procedures and company standards.
  • Monitored food quality and presentation to uphold brand standards consistently.
  • Adapted quickly to changing priorities and tasks in a fast-paced environment.
  • Learned all required tasks quickly to maximize performance.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.

Culvers Team Member/Assistant Manager

Culvers Franchising System
03.2024 - 02.2026
  • Delivered exceptional customer service to enhance dining experiences.
  • Collaborated with team members to maintain efficient workflow during peak hours.
  • Operated kitchen equipment safely while adhering to health and safety regulations.
  • Assisted in training new employees on standard operating procedures and menu items.
  • Prepared food items according to quality standards and customer specifications.

Education

High School Diploma -

Pansophia Academy
Coldwater, MI
06.2023

No Degree - Early Education

Kellogg Community College
Battle Creek, MI
04.2023

Skills

  • Friendly, positive attitude
  • Customer service
  • Problem-solving
  • Time management
  • Attention to detail
  • Flexible and adaptable
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Critical thinking
  • Computer skills

Languages

Spanish
Native or Bilingual

Timeline

CAVA Team Member/Shift Lead

CAVA
04.2026 - Current

Culvers Team Member/Assistant Manager

Culvers Franchising System
03.2024 - 02.2026

Promedica Regional Hospital

ProMedica

High School Diploma -

Pansophia Academy

No Degree - Early Education

Kellogg Community College
Zoe Garcia Thomas