Zovonna Kanti
Remington
Summary
Psychology graduate with minors in Marketing Insights and Media studies. I have four years of experience in leadership roles, excelling in strategic planning and engagement. Able to Demonstrate expertise in operational efficiency and mentorship, leveraging skills in Microsoft and Adobe software to enhance team performance and satisfaction. I am passionate about fostering growth and innovation, aiming to apply analytical skills as well as personal connection in any role I have the opportunity to work in. Furthermore, I am 100% open to learning new skills and obtaining any certifications required to fulfill a position.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Manager
Bloomin Bagels
Wilkes Barre
12.2023 - Current
- Lead team to exceed sales targets, implementing strategic initiatives that boost revenue.
- Optimize operations, reducing costs while enhancing customer satisfaction.
- Foster a cohesive team environment, improving staff retention and performance.
- Coached, mentored, and trained team members, improving job performance and skill development.
- Monitored staff performance, addressing issues to maintain team standards.
- Foster strong cross-functional relationships, facilitating seamless project execution.
- Actively contribute to team success through knowledge sharing and mentorship.
- Sought opportunities for improvement, enhancing effectiveness in all roles.
- Build strong partnerships with local suppliers, ensuring premium ingredients.
Foster Care Case Manager
Intercept Health
Richmond
01.2025 - 10.2025
- Coordinated individualized care plans to meet unique needs of children in foster care.
- Facilitated communication between families, social workers, and service providers.
- Evaluated client needs through regular assessments and home visits.
- Cultivated trusting relationships with children and foster families to enhance support and stability.
- Advocated for children's rights and well-being in various settings.
- Ensured thorough case documentation for compliance and effective service delivery using agency software.
- Developed system of organization to keep detailed client and case contact and activity records.
- Managed multiple client cases simultaneously in a fast-paced environment.
Residential Instructor
Grafton School
Richmond
09.2024 - 01.2025
- Facilitated daily activities for residents to promote engagement and independence.
- Supported residents in daily living skills, enhancing personal growth and building confidence.
- Helped residents with activities of daily living, grooming, and feeding.
- Implemented behavior management techniques to support resident development.
- Planned and implemented appropriate activities to encourage residents to be social and active.
- Coordinated recreational activities to promote social interaction and strengthen community among residents.
- Collaborated with multidisciplinary teams to create personalized care plans.
- Tracked resident progress and communicated updates to families and staff to ensure coordinated care.
- Dispensed medications and documented passes to update individual records.
Education
Bachelor's degree - Psychology, Media Studies, Marketing Insights
Virginia Commonwealth University
Richmond, VA12-2024
Skills
- Team Leadership
- Staff development
- Staff training
- Performance monitoring
- Operational Efficiency
- Strategic planning
- Technical writing
- Survey analysis
- Analyzing data
- Customer Engagement
- Food Safety
- Shift scheduling
- Policy implementation
- Case documentation
- Adobe Illustrator
- Adobe Photoshop
- Adobe InDesign
- Microsoft Office
- Coaching and mentoring
- Effective communication
- Strategic analysis
- Childcare
References
Available upon request.
Certification
- CPR and First Aid Certified
Timeline
Foster Care Case Manager
Intercept Health
01.2025 - 10.2025
Residential Instructor
Grafton School
09.2024 - 01.2025
Manager
Bloomin Bagels
12.2023 - Current
Bachelor's degree - Psychology, Media Studies, Marketing Insights
Virginia Commonwealth University