ROSALYN Y. MASON
Newport News
Summary
A detailed registered nurse with 5+ years of experience in bedside care delivering quality care in a fast-paced hospital setting. Successful professional with proven ability in general surgical care, providing post-operative and acute patient care to a diverse community and patient population. Skilled in establishing therapeutic relationships with patients and their family members while fostering trust, open communication and a safe, patient-care environment.
Overview
18
18
years of professional experience
2
2
Certifications
Work History
Registered Nurse
Riverside Regional Medical Center
Newport News
01.2021 - Current
- Provide comprehensive care to post-operative and acutely ill patients such as chest tubes, nasogastric (NG) tubes, Cortrak feeding tubes, complex wound care, multiple fractures, and laparoscopic exploratory procedures.
- Monitor, assess and effectively manage patient conditions with early detections of complications and prompt interventions while using evidence-based practices and critical thinking.
- Collaborate with interdisciplinary teams a safe patient environment, develop and implement individualized care plans and ensure continuity of care.
- Maintain detailed and precise documentation in accordance with hospital protocols and regulatory standards.
Financial Service Representative
Langley Federal Credit Union
Newport News
01.2014 - 01.2022
- Provided exceptional membership service in a high-volume call center environment with professionalism and efficiency.
- Processed and submitted a variety of applications regarding consumer lending products, including auto loans, boat loans, credit cards and HELOCs.
- Assisted members with a range of banking needs, including money transfers, account maintenance, online banking setups, opening new accounts.
- Effectively resolved member issues and complaints while demonstrating strong problem-solving skills and a commitment to member satisfaction.
Program Manager
Big Brothers Big Sisters
Williamsburg
01.2008 - 01.2014
- Managed the team by implementing school-based and community-based programs while establishing positive relationships with local schools, guidance counselors, parents, children and volunteers.
- Recruited volunteers by conducting presentations to organizations, radio interviews, table presentations, word-of-mouth and marketing.
- Spearheaded the planning and execution of Bowl For Kids’ Sake, the organization’s signature annual fundraiser.
- Monitored matches to ensure safety for children and volunteers to measure child development and relationship growth.
Education
RN to BSN - Nursing
Capella University
Online Program01.2026
A.S. - Nursing
Virginia Peninsula Community College
Hampton,VA01.2021
A.S. - Science
Virginia Peninsula Community College
01.2008
B.S. - Marketing
Virginia State University
Petersburg,VA01.1994
Skills
- Evidence-based practices
- Interdisciplinary collaboration
- Documentation accuracy
- Complex Problem-solving
- Patient care
- Critical thinking
- Time management
- Effective communication
Certification
Basic Life Support (BLS), American Heart Association
Timeline
Registered Nurse
Riverside Regional Medical Center
01.2021 - Current
Financial Service Representative
Langley Federal Credit Union
01.2014 - 01.2022
Program Manager
Big Brothers Big Sisters
01.2008 - 01.2014
RN to BSN - Nursing
Capella University
A.S. - Nursing
Virginia Peninsula Community College
A.S. - Science
Virginia Peninsula Community College
B.S. - Marketing
Virginia State University