Zoe Pettigrew
Operations & Training Leader with a Heart for Dogs
Arlington
Summary
Empathetic leader with experience mentoring teams, managing workflows, and executing training programs. Committed to fostering a supportive environment that builds team confidence and drives operational efficiency. Lifelong animal lover and vegan, passionate about creating safe, happy, and positive spaces for both pets and team members, blending effective leadership with a warm, approachable style.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Canine Coach
Molly's Dog Care
Alexandria
01.2026 - Current
- Supervise and engage dogs to foster a safe, fun, and structured playroom environment.
- Maintain cleanliness and safety standards, ensuring proper feeding, sanitizing, and monitoring of play interactions.
- Provide attentive care to each dog, promoting a sense of safety and happiness for every pet.
Agent Experience Coordinator
The Flagship Group, eXp Realty
Washington
06.2025 - 12.2025
- Designed and taught small-group onboarding bootcamps for new agents, serving as the main instructor and mentor.
- Built a supportive, approachable learning environment where team members felt confident, capable, and included.
- Led administrative operations, improved workflows, initiated team meetings, and organized events to boost collaboration.
- Implemented process improvements and organized document management systems to increase team productivity while keeping the workplace welcoming.
Onboarding and Training Lead
The Keri Shull Team, eXp Realty
Arlington
04.2024 - 05.2025
- Executed a pre-designed 2-week onboarding bootcamp for small groups of new agents, covering tech setup, office access, sales training, and practical deal-closing exercises.
- Structured daily schedules, tracked progress, and assessed competency while creating a supportive, low-pressure learning environment.
- Mentored new agents by providing friendly support, helping them feel confident and capable in their roles.
Right of Way Agent
Pike Engineering
Sterling
10.2023 - 04.2024
- Guided homeowners through the process with clear and respectful communication, enhancing their understanding and cooperation.
- Conducted title searches and coordinated easement agreements to facilitate homeowner participation in utility projects.
- Maintained organized records to support efficient project execution and ensure accountability.
Education
High School Diploma -
Mceachern High School
Powder Springs, GA12-2018
Skills
- Dog Care & Safety
- People-First Leadership & Mentorship
- Training & Onboarding Execution
- Dog Behavior Assessment
- Operations & Administrative Systems
- Scheduling & Project Planning
- Customer Service & Team Communication
Certification
- Real Estate License, Georgia Real Estate Commission, 2019
- Real Estate Instructor's License, Georgia Real Estate Commission, 2022
- Virginia Real Estate License, DPOR, 2024
Timeline
Canine Coach
Molly's Dog Care
01.2026 - Current
Agent Experience Coordinator
The Flagship Group, eXp Realty
06.2025 - 12.2025
Onboarding and Training Lead
The Keri Shull Team, eXp Realty
04.2024 - 05.2025
Right of Way Agent
Pike Engineering
10.2023 - 04.2024
High School Diploma -
Mceachern High School