Zoel Ramirez
Herndon
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
Work History
Security Officer
Securitas Security Services USA
05.2023 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Monitored CCTV cameras and alarm systems for security breaches.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Security Officer
Security Assurance Management
07.2022 - Current
- Examined doors, windows and gates to verify security.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Investigated suspicious activities and persons to maintain security of premises.
Cashier
Giant Food
05.2019 - 05.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Education
Bachelor of Science - Cyber Security
Colorado State University Global
Denver, CO07-2027
Associate of Applied Science - Administration of Justice
Northern Virginia Community College
Annandale, VA08-2021
Skills
- Report writing
- Incident reporting
- Superior customer service
- Detail-oriented
Accomplishments
- Officer of the Quarter, Q4 2023: Sabey Data Centers - Recognized for excellence in security performance and reliability
Timeline
Security Officer
Securitas Security Services USA
05.2023 - Current
Security Officer
Security Assurance Management
07.2022 - Current
Cashier
Giant Food
05.2019 - 05.2020
Bachelor of Science - Cyber Security
Colorado State University Global
Associate of Applied Science - Administration of Justice
Northern Virginia Community College
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