Zoey Hess
Fincastle
Summary
Developed strong logistical and time management skills in fast-paced environment. Proven ability to navigate and adapt to changing schedules while maintaining high standards of accuracy and efficiency. Looking to transition into new field where these skills can contribute to operational success.
Thorough Groomer experienced in handling both small and large breeds of dogs. Incredible aptitude for grooming high volume of pets per day with help of tools such as shedding blades, stripping combs, and stand dryers. Devoted to providing quality work and meeting all clients' expectations.
Overview
3
3
years of professional experience
Work History
Pet Groomer
Pet Supplies Plus
Salem
10.2025 - 04.2026
- Groomed dogs while using clippers, scissors, and brushes.
- Monitored pets for health issues during grooming sessions for safety.
- Communicated with pet owners regarding grooming needs and preferences.
- Implemented efficient grooming routines to enhance workflow in the salon.
- Provided bathing, brushing, clipping, trimming and styling of pet fur coats.
- Educated customers on proper home care techniques such as brushing, bathing and nail trimming between visits.
- Greeted customers and their pets upon arrival for grooming services.
- Assisted in the selection of appropriate shampoos, conditioners and other grooming products for each pet's individual needs.
- Ensured safety of all animals while they were in the salon environment by keeping them secure at all times.
- Demonstrated excellent customer service skills when dealing with difficult or irate customers.
- Performed detailed inspections of pets' skin and coat condition during each grooming session.
- Bathed pets with appropriate shampoos and conditioners for coat types.
- Maintained cleanliness of grooming tools and work area after each session.
Delivery Driver
Bella Logistics
05.2025 - 10.2025
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
Delivery Driver
Dominos
12.2024 - 05.2025
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
Uber Partner
Uber and Doordash
01.2023 - 12.2024
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Education
Staunton River High School
Bedford, VASkills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Dependable and reliable
- Loading and unloading
- GPS operation
- Route planning
- Safe driver training
- Pet grooming
- Grooming product selection
- Customer communication
- Safety procedures
- Workflow optimization
- Attention to detail
- Professional grooming techniques
- Equipment maintenance
- Cleanliness standards
- Patience with animals
- Proper bathing procedures
- Animal behavior
- Nail trimming proficiency
- De-matting techniques
- Cleanliness and sanitation
- Tick removal
- Flea and tick treatments
- Animal handling expertise
- Safe drying techniques
- Gentle restraint methods
- Canine anatomy
- Pet grooming techniques
- Pet first aid
- Appointment scheduling
- Anal gland expression
- Teeth brushing techniques
- Scissor skills
- Animal handling
- Paw pad care
- Nail trimming
Timeline
Pet Groomer
Pet Supplies Plus
10.2025 - 04.2026
Delivery Driver
Bella Logistics
05.2025 - 10.2025
Delivery Driver
Dominos
12.2024 - 05.2025
Uber Partner
Uber and Doordash
01.2023 - 12.2024
Staunton River High School