Zyhra Achu
Woodbridge
Summary
Driven Health Informatics graduate with expertise in data analysis, visualization, and management. Dedicated to improving healthcare outcomes through data-driven insights. Skilled in utilizing advanced analytical tools to interpret complex datasets and provide actionable recommendations that support strategic decision-making. Adept at collaborating with multidisciplinary teams, ensuring compliance with industry standards, and effectively communicating findings to diverse stakeholders. Recognized for meticulous approach, strong problem-solving abilities, and a track record of enhancing healthcare processes. Seeking a Data Analyst role to apply technical skills and contribute to organizational success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Assistant Healthcare Administrator / Patient Financial Services Coordinator
Destiny Home Care LLC
01.2021 - Current
- Supervised administrative staff, ensuring compliance with billing procedures and healthcare regulations
- Coordinated patient billing, resolved discrepancies, and updated billing systems
- Provided clear communication to patients regarding billing inquiries and insurance payments
- Maintained accurate records to facilitate follow-ups and generate financial reports
- Improved operational efficiency by coordinating daily activities and managing administrative support functions.
- Supported healthcare staff by maintaining accurate patient records and ensuring confidentiality.
- Enhanced team productivity with effective scheduling and resource allocation.
- Streamlined appointment scheduling processes to reduce patient wait times and improve service delivery.
Health Informatics Analyst Intern
Alexandria Health Department (VDH)
01.2024 - 12.2024
- Analyzed healthcare claims data to uncover patterns and improve fraud detection
- Created reports and dashboards using Tableau to support strategic decision-making
- Collaborated with professionals to enhance the quality of healthcare delivery
- Conducted trend analysis using Excel and Tableau, identifying opportunities to optimize operational efficiency
- Evaluated potential risks associated with proposed projects, allowing for proactive mitigation measures.
- Supported project management efforts by tracking deadlines and providing timely updates on progress.
- Managed multiple priorities simultaneously, demonstrating strong organizational abilities under tight deadlines.
- Implemented quality control measures during data processing stages, reducing errors and enhancing overall data integrity.
Population Health Analytics
Norfolk State University
08.2023 - 12.2024
- Analyzed patient data from EHRGO systems to identify trends and improve treatment outcomes
- Designed interactive Tableau dashboards to communicate insights to clinical teams
- Conducted statistical analyses that supported a 10% reduction in operational expenses
- Ensured data integrity and compliance with HIPAA standards
- Increased access to primary care services for underserved populations by participating in community outreach initiatives and health fairs.
- Led professional development workshops for staff members on topics related to mental health awareness and supporting vulnerable populations in schools.
- Utilized culturally sensitive approaches when working with diverse populations, ensuring equitable access to quality mental health care for all clients.
- Developed community outreach initiatives focused on promoting healthier eating habits and lifestyles within the local population.
- Advocated for policy changes on a local and national level to increase access to quality mental healthcare services for underserved populations.
Personal Care Assistant (PCA)
Comfort Keepers
10.2023 - 04.2024
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted with transferring and positioning clients, ensuring proper body mechanics to reduce the risk of injury for both parties.
- Built strong relationships with clients to deliver emotional support and companionship.
- Delivered personalized care to elderly clients, focusing on safety, comfort, and emotional well-being
- Documented client conditions and progress to support continuity of care
PCA Personal Care Assistant
Destiny Home Care
11.2018 - 01.2021
- Provided personalized care to elderly clients at Destiny Home Care in Fairfax, Virginia, ensuring safety, comfort, and emotional well-being
- Maintained a clean environment, minimizing fall risks, and documented client conditions to support continuity of care
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
Education
Master's degree - Health Informatics
Norfolk State University
Norfolk, VA12.2024
Bachelor's degree - Health Science
Liberty University
Lynchburg, VA05.2023
Skills
- Healthcare Knowledge: ICD coding
- EHR/EMR systems
- HIPAA compliance
- Visual Basic
- SQL
- Excel
- Statistical Tools: SAS
- SPSS
- Other Tools: Microsoft Office Suite
- Jira
- Agile/Scrum methodologies
- Tableau
- Excellent communication and interpersonal skills
- Proficient in Microsoft Office Suite
- Strong understanding of patient billing processes
- Analytics
- Analytical and critical thinking ability
- Skilled in data analysis
- Documentation review
- Enhancing communication abilities
- Power BI
- Healthcare administration
- Office management
- Patient coordination
- Medical billing
- Team coordination
- Records maintenance
- Policy implementation
- Data entry accuracy
- Staff supervision
- Document preparation
- Patient advocacy
- Electronic health records
- Data confidentiality
- Healthcare analytics
Certification
- Driver's License
- First Aid Certification
- CPR Certification
Personal Information
Willing To Relocate: Hybrid or Remote
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
French
Full Professional
Timeline
Health Informatics Analyst Intern
Alexandria Health Department (VDH)
01.2024 - 12.2024
Personal Care Assistant (PCA)
Comfort Keepers
10.2023 - 04.2024
Population Health Analytics
Norfolk State University
08.2023 - 12.2024
Assistant Healthcare Administrator / Patient Financial Services Coordinator
Destiny Home Care LLC
01.2021 - Current
PCA Personal Care Assistant
Destiny Home Care
11.2018 - 01.2021
Bachelor's degree - Health Science
Liberty University
- Driver's License
- First Aid Certification
- CPR Certification
Master's degree - Health Informatics
Norfolk State University
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