Roy Boyd
Richmond,VA
Summary
Highly motivated professional looking to gain new experience and opportunities to utilize skills. Proven history of thinking quickly under pressure, providing steady leadership, and learning new skills quickly. Possesses vast work experience spanning from retail, food/beverage, public safety, operations, human resources management and non-profit leadership. Excited to bring the core values of integrity, service, and innovation to a new arena.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Firefighter/EMT-B
Albemarle County Fire And Rescue
01.2023 - Current
- Reduced response times maintaining an 8-minute average to emergencies by effectively coordinating with dispatch and other first responders.
- Performed life-saving procedures during medical emergencies, administering CPR and first aid. .
- Collaborated with fellow firefighters to execute efficient firefighting strategies, mitigating property damage and loss of life.
- Improved operational efficiency by helping maintain apparatuses, equipment, and facilities according to established standards.
- Educated local community on fire safety practices through presentations at schools, businesses, and other public venues.
General Manager
Mattress Outlet Of Harrisonburg
07.2022 - 01.2023
- Took over a store that was in danger of closing and increased profits by 130% over six months.
- Discovered and corrected two years worth of inventory and budget errors.
- Reconnected with former customers and corrected delivery errors to improve customer impression and retention.
- Established new commerical relationship to boost profits and buttress retail sales.
Director of Operations & Leadership Development
Divine Unity Community Church
12.2018 - 10.2021
- Designed a two-year leadership develop and school and internship program to support strategic expansion and succession planning.
- Identified, established, and managed key performance indicators to accomplish organizational goals and mission.
- Oversaw daily operation of a 1200 member organization with direct supervision of five department directors and 250 volunteers.
- Developed an organizational map with clarified job roles and streamlined communication processes.
- Supervised the hospitality, communications, events, and leadership develop departments.
- Assessed performance gaps across departments and designed new training initiatives and operational strategy to improve output.
Education
Bachelor of Science - Communication Studies
James Madison University
Harrisonburg, VA12.2016
Skills
- Strategic planning and execution
- Employee scheduling
- P&L management
- Business development
- Budget management
- Organizational structuring
- Human resources
- Performance analysis
- Quality assurance
- Excellent communication
- Staff training/development
- Advertising and marketing
Certification
- Emergency Medical Technician - Basic, National Registry of Emergency Medical Technicians - March 2023
- Firefighter I - Virginia Department of Firefighter Programs - May 2023
- Emergency Vehicle Operator Level 2, Virginia Department of Firefighter Programs - June 2023
- Hazardous Materials Awareness & Operations - Virginia Department of Firefighter Programs - June 2023
- Firefighter II - Virginia Department of Firefighter Programs - November 2023
Timeline
Firefighter/EMT-B
Albemarle County Fire And Rescue
01.2023 - Current
General Manager
Mattress Outlet Of Harrisonburg
07.2022 - 01.2023
Director of Operations & Leadership Development
Divine Unity Community Church
12.2018 - 10.2021
- Emergency Medical Technician - Basic, National Registry of Emergency Medical Technicians - March 2023
- Firefighter I - Virginia Department of Firefighter Programs - May 2023
- Emergency Vehicle Operator Level 2, Virginia Department of Firefighter Programs - June 2023
- Hazardous Materials Awareness & Operations - Virginia Department of Firefighter Programs - June 2023
- Firefighter II - Virginia Department of Firefighter Programs - November 2023
Bachelor of Science - Communication Studies
James Madison University
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