ABDELHAKIM GHARBI
FALLS CHURCH
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs.
Overview
7
7
years of professional experience
Work History
IT Data Center Tech II
Custom Cable Computer Inc.
03.2022 - 07.2023
- Dressed and labeled cables for easy identification and traceability.
- Installed and managed structured cabling infrastructure.
- Moved and installed shelves, power strips, rails, servers, switches and other equipment.
- Recorded received products into database using asset tags information, product manufacturer, model and serial number.
- Identified and reported problem devices and replaced defective parts.
- Accepted tasks and documented status using ticketing system, time reports and email.
- Diagnosed and executed resolution for network and server issues.
Technician Contractor
Direct Line
01.2022 - 03.2023
- Investigated and corrected problems with display adapters, printers, copiers, and other peripheral devices.
- Utilized active directory for resetting and unlocking users. Trained and provided admin support to end users, utilized Zendesk for support tickets.
- Configured hardware devices and software for employee laptops.
- Setup server racks in various data centers (running cabling, optic fiber, copper, termination, splicing)
Alarm Technician Contractor
ADT springfield
06.2021 - 12.2021
- Fully installed fire alarms and various security devices.
- Tested and repaired faulty systems and explained to customers proper ways to use system features.
- Commissioned new fire alarm systems, installing related hardware and software required by facilities.
AV Technician
Convergint Technologies
12.2019 - 05.2021
- Set up projectors, laptops and microphones for live presentations.
- Maintained and troubleshot audio and visual equipment to minimize downtime.
- Programmed and operated audio-visual equipment to support seamless live events.
- Pulled and terminated variety of cables.
Store Manager
Burger 7
12.2016 - 11.2019
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
Associate Degree in Cyber Security -
OFPPT
Morocco08.2014
High School Degree -
SIDI DRISS High School
Morocco07.2012
Skills
- Install Software
- Knowledge Base
- Failure Resolution
- Leadership
- Patience
- Teamwork
- Analytical
- Communication
Languages
Arabic
Native or Bilingual
English
Full Professional
French
Full Professional
Spanish
Limited Working
Timeline
IT Data Center Tech II
Custom Cable Computer Inc.
03.2022 - 07.2023
Technician Contractor
Direct Line
01.2022 - 03.2023
Alarm Technician Contractor
ADT springfield
06.2021 - 12.2021
AV Technician
Convergint Technologies
12.2019 - 05.2021
Store Manager
Burger 7
12.2016 - 11.2019
Associate Degree in Cyber Security -
OFPPT
High School Degree -
SIDI DRISS High School
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