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Adept at installing network components, adding new lines, and configuring components. Sets up, troubleshoots, and optimizes peripheral devices. Proficient in updating hardware to meet performance demands. Committed to learning, unafraid to embrace a challenge, intent on working professionally in a thought-provoking team environment, managing multiple projects with completing priorities in a united, self-directed setting, and upholding scheduled deadlines.

Data Center Technician with 4+ years of experience supporting hyperspace and enterprise data center environments across compute, networking, and optical infrastructure. Experienced in server deployments, fiber infrastructure installation, hardware lifecycle management, and L1/L2 network troubleshooting within high-availability production environments. Hands-on experience supporting Meta hyperspace data center operations, performing rack deployments, optical connectivity validation, hardware break-fix remediation, and network troubleshooting. Skilled in Linux-based server environments, fiber optic technologies, infrastructure monitoring, and structured cabling systems in SLA-driven operations.

Experienced Data Center Operations Technician with 4+ years supporting mission-critical infrastructure within hyperscale data center environments. Skilled in advanced troubleshooting, incident response, hardware remediation, infrastructure operations, and cross-functional team support. Proven ability to resolve complex technical issues, coordinate operational activities, mentor junior technicians, and maintain high service availability in fast-paced production environments. Strong background in process documentation, escalation management, vendor collaboration, and supporting projects from planning through execution. Recognized for operational ownership, technical problem-solving, and leadership in high-pressure environments.

IT professional with 13+ years of experience in system administration, Linux environments, and enterprise infrastructure support. Skilled in troubleshooting hardware, storage systems, and data center operations in high-availability environments. Strong background in enterprise systems and operational support. Currently expanding expertise in containerization and automation.

AHMED HASSAN

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Data Center Technician

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Associate of Applied Science - Computer Information Systems

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Data Center Technician

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Associate of Applied Science - Computer Information Systems

Bachelor of Science - Information Technology

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