Angie Penagos Cespedes
Midlothian
Summary
Reliable professional with experience in customer service and social work. Demonstrates strong relationship-building skills and active listening, contributing to effective team collaboration and enhanced client support. Committed to delivering timely and quality service.
Overview
6
6
years of professional experience
Work History
Driver
Lyft
San Jose, CA
01.2025 - Current
- Navigated city routes efficiently to ensure timely passenger arrivals.
- Maintained high vehicle cleanliness and safety standards, enhancing rider experience.
- Monitored ride-sharing app for real-time updates and navigation adjustments.
- Provided exceptional customer service, resolving passenger concerns promptly.
Specialty Sales Representative
Target
San Jose, CA
11.2022 - 06.2023
- Managed inventory levels to optimize product availability and minimize stockouts.
- Coordinated merchandising displays to enhance product visibility and customer engagement.
- Implemented visual merchandising techniques to elevate store aesthetics and drive sales.
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
Social Worker
Fundacion De Atencion al Migrante
Bogota Colombia
02.2020 - 08.2022
- Conducted assessments to identify client needs and develop tailored support plans.
- Facilitated access to community resources for underserved migrant populations.
- Collaborated with interdisciplinary teams to ensure comprehensive service delivery.
- Organized workshops on cultural integration and mental health awareness for clients.
- Educated families on available community resources, connecting them with essential services such as housing assistance, financial aid, or healthcare providers.
- Monitored clients' progress and adapted treatment plans to meet changing needs.
Education
Social Worker -
Coorporacion Universitaria Minuto De Dios
Bogota Colombia03-2019
Skills
- Time management
- Valid Driver's license
- Customer service
- Clean driving record
- Punctual and reliable
- Punctuality
- Relationship building
- Multitasking
- Active listening
- Team collaboration
- Analytical thinking
- Interpersonal communication
Languages
Spanish
Native or Bilingual
English
Professional Working
Timeline
Driver
Lyft
01.2025 - Current
Specialty Sales Representative
Target
11.2022 - 06.2023
Social Worker
Fundacion De Atencion al Migrante
02.2020 - 08.2022
Social Worker -
Coorporacion Universitaria Minuto De Dios