Brittnay Hill
Keysville
Summary
Dynamic Lead Pharmacy Technician with a proven track record at CVS Pharmacy, showcasing exceptional problem-solving skills and inventory control. Excelled in fostering teamwork and optimizing pharmacy operations, significantly enhancing productivity. Known for outstanding service and regulatory compliance, adept at managing drug inventory and ensuring patient confidentiality.
Professional pharmacy technician skilled in medication management, patient care, and inventory control. Adept at team collaboration and ensuring compliance with regulatory standards. Reliable in adapting to changing needs and consistently achieving optimal results. Strong expertise in pharmaceutical calculations, medication dispensing, and customer service.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Lead Pharmacy Technician
CVS Pharmacy
10.2016 - Current
- Supervised multiple pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Promoted teamwork among pharmacy staff, fostering a collaborative environment for improved productivity.
- Maintained and updated patient records, prescription information and patient data in accordance with HIPAA regulations.
- Optimized inventory management, regularly reviewing stock levels and placing timely orders to prevent shortages or overstocking issues.
Bartender
Badeaux's Bar and Grill
01.2013 - 11.2016
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Associate of Applied Science - Applied Sciences
Rutgers University
Camden, NJ05-2012
Skills
- Problem-solving skills
- Inventory control
- Order verification
- Pharmaceutical calculations
- Prescription processing
- Drug inventory control
- HIPAA
- Insurance verification
- Regulatory compliance
- Insurance billing
- Patient confidentiality
- Pharmacy operations management
Certification
I have a National PTCB Certification, I am CPR and first aid certified, and I am also certified to give immunizations.
Timeline
Lead Pharmacy Technician
CVS Pharmacy
10.2016 - Current
Bartender
Badeaux's Bar and Grill
01.2013 - 11.2016
Associate of Applied Science - Applied Sciences
Rutgers University
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