Caitlyn Ryan
Hampton
Summary
Dedicated and detail-oriented Operations Associate with over three years of experience in retail operations and customer service. Proven ability to manage inventory, coordinate team efforts, and maintain accurate operational records. Currently pursuing an Associates degree in Human Services and actively engaged in community service as a co-owner of a nonprofit organization. Strong communicator and team player with a passion for helping others and fostering positive community impact.
Overview
4
4
years of professional experience
Work History
Cashier
The Home Depot Inc
Newport News
08.2024 - 05.2025
- Processed customer transactions accurately and efficiently with point-of-sale systems.
- Delivered exceptional customer service by addressing inquiries and facilitating returns.
- Maintained cash drawer accuracy while adhering to company loss prevention policies.
- Ensured cleanliness and organization of checkout area to create a welcoming environment.
Operations Associate
Dick's Sporting Goods, Inc
Newport News
08.2021 - 07.2024
- Oversaw daily store operations, managing inventory control and stock replenishment for optimal efficiency.
- Enhanced sales floor organization to improve customer shopping experience.
- Collaborated with team members to uphold cleanliness and ensure compliance with safety standards.
- Prepared operational reports and facilitated audit processes to maintain accurate documentation.
Education
Associate of Science - Human Services
Virginia Peninsula Community College
Hampton, VASkills
- Inventory Management & Operations
- Customer Service Excellence
- Cash Handling & Point-of-Sale Systems
- Team Collaboration & Communication
- Event Planning & Community Outreach
- Time Management & Organization
Leadership & Community Involvement
Co-Owner
Bless the Block - Hampton, VA
2022 - Present
- Co-founded and actively manage a nonprofit organization dedicated to community outreach and support.
- Organize and host community events focused on providing resources, assistance, and engagement opportunities for local residents.
- Lead initiatives that foster community empowerment and positive social impact.
Timeline
Cashier
The Home Depot Inc
08.2024 - 05.2025
Operations Associate
Dick's Sporting Goods, Inc
08.2021 - 07.2024
Associate of Science - Human Services
Virginia Peninsula Community College
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