Chebet Joseph
Richmond
Summary
Dynamic and dedicated professional with extensive experience at Chipotle, excelling in customer service and cash handling. Proven ability to resolve conflicts and enhance customer relations, contributing to a positive shopping experience. Recognized for reliability and teamwork, consistently achieving sales goals while maintaining a clean and organized environment.
Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier
Chipotle
08.2024 - Current
- Processed customer transactions accurately using cash register systems.
- Assisted customers with inquiries and provided product information.
- Maintained cleanliness and organization of checkout area for efficient service.
- Handled cash, credit, and debit transactions following company policies.
- Collaborated with team members to achieve sales goals during peak hours.
- Adapted quickly to new payment technologies and software updates efficiently.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Monitored inventory levels at registers and reported shortages promptly.
- Learned and implemented safety protocols to ensure a secure shopping environment.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Answered questions about store policies and addressed customer concerns.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
J Sargent Reynolds Community College
Richmond, VAIn The Middle of Bachelors -
Virginia Commonwealth University
Richmond, VAHigh School Diploma -
John Randolph Tucker Highschool
Henrico, VASkills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Reliability and punctuality
- Cash handling and management
- Customer relations
- Cash register operation
- Written and verbal communication
Languages
Amharic
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier
Chipotle
08.2024 - Current
J Sargent Reynolds Community College
In The Middle of Bachelors -
Virginia Commonwealth University
High School Diploma -
John Randolph Tucker Highschool