Christian Manguiat
Lorton
Summary
Innovative and professional with 19 years of progressive expertise in travel management, procurement, logistics, customer service, and accounting in multicultural and global environments. Successfully directed the preparation and implementation of several logistical, procedural, and audit improvements to provide outstanding services and support. Established and provided planning and procedures to efficiently implement new processes towards achieving organizational goals. Demonstrated proven effectiveness and the ability to prioritize and assume management, administrative, and technical duties when required in multiple projects. Skillfully navigated different cultural environments and effectively managed large amounts of unstructured data during change management processes.
Overview
23
23
years of professional experience
Work History
Financial Research Coordinator
University of Maryland
01.2022 - Current
- Orchestrated the end-to-end lifecycle of Concur travel requests, meticulously reviewing and approving expenses to maintain accuracy
- Increased the efficiency of requisition and processing requests by providing real-time assistance to over 200 PI's and students across various projects
- Demonstrated expert knowledge of federal regulations, governing federal awards, ensuring compliance, and mitigating risk
- Played a pivotal role in implementing Workday at CISESS, ensuring a successful transition to a unified system for finance functions, travel, and procurement
- Leveraged advanced Excel skills to prepare and analyze intricate Subaward proposals
- Provided training on Subaward functionality and Account Set Up processes, streamlining the administration of external subcontracts and ensuring proper setup for financial monitoring and compliance
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Maintained strict adherence to ethical guidelines in all aspects of research coordination, ensuring integrity and compliance with regulations.
- Monitored project budget to meet financial objectives for spend rate and funding.
- Worked closely with department heads and IT specialists to conduct a comprehensive needs analysis, mapping out critical processes and identifying areas for improvement during the Workday transition
- Collaborated with key departments (SPAC, ORA) to enhance understanding of the flow from KR to Workday, ensuring integration and data integrity for sponsored research and grant-funded projects
- Managed diverse financial processes using BA4 software
- Applied strong mathematical proficiency to execute precise financial calculations and projections, supporting informed business strategies
- Maintained accurate records and documentation, allowing for easy monitoring and regulatory compliance
- Proficiently managed the disbursement voucher, ensuring accurate and timely payments to vendors and suppliers
- Managed the end-to-end process of submitting reimbursement for non-UMD employees, students, and guests
- Conducted comprehensive data analysis, creating strategic insights for improving financial operations
- Skillfully administered the seamless execution of dynamic sub-award modifications
- Oversaw all requests and managed department logistics operations within the department
- Developed and implemented a monitoring system to enhance department-wide oversight of all procurement activities
- Ensured the accurate and efficient management of the monthly posting and reconciliation of accounts, including the systematic allocation of P-cards and T-cards
- Served as the primary contact for the department, ensuring continuity and facilitating smooth operations, by addressing issues and making decisions during temporary leadership absence
Travel & Logistic Analyst
Kuehne + Nagel
01.2005 - 01.2022
- Process clients' job orders including Airline bookings and routing arrangements
- Responsible for maintaining a record of all outstanding purchase orders with external vendors
- Audit and verify accurate accounts for invoicing through collaboration with the sales and accounting departments
- Prepare all documentation and information required for customer shipments such as purchase orders, invoices, customs clearance, TSA documents, etc
- Ensure all account charges (travel bookings, mileage, export fees, lodging, and allowance) are validated, confirmed, and justifiable
- Liaise between warehouse personnel and customers to facilitate account and operational needs
- Ensure the accuracy of shipment documentation and compliance with all government regulations and Standard Operating Procedures
- Produce daily status reports detailing logistic operations, flight and custom delays, deliveries, charges, and resolutions
- Maintain consistent communication between management and agents to ensure complete customer satisfaction
- Provide training and support to newly hired employees
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Enhanced customer satisfaction rates through detailed analysis of customer feedback data and subsequent improvements in service offerings.
Travel Coordinator
United Airlines
01.2002 - 01.2005
- Provided expert guidance on airline regulations, assisted customers in itinerary planning, and adeptly utilized online reservation systems to resolve inquiries and issues
- Set up domestic and international flights for staff and contractors.
- Prepared with up-to-date information to answer questions efficiently and satisfactorily
- Added special requests and reward program information into the system, verifying inclusion in travel planning.
- Enhanced client satisfaction by efficiently managing and organizing travel itineraries.
- Facilitated seamless communication between travelers, suppliers, colleagues, and management through regular updates on trip progress.
- Maintained detailed records of all transactions, ensuring accurate invoicing and streamlined reimbursements for clients.
Education
Bachelor of Science - Computer Networks and Cybersecurity
University of Maryland
MD12.2025
Skills
- Workday
- Shell Shop
- KR
- SmartSheet
- Kuali
- PHR
- KFS
Familiarity with university business systems
- BA4
- Concur
- Amadeus
- Apollo
- Sabre
- Excel
- Understanding of University Policies
- Regulations for Compliance
Timeline
Financial Research Coordinator
University of Maryland
01.2022 - Current
Travel & Logistic Analyst
Kuehne + Nagel
01.2005 - 01.2022
Travel Coordinator
United Airlines
01.2002 - 01.2005
Bachelor of Science - Computer Networks and Cybersecurity
University of Maryland
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