Cora Coleman, CPC-A
Madison Heights
Summary
Recent graduate with foundational knowledge in medical coding and hands-on experience gained through academic projects. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Bon Secours
09.2023 - Current
- Managed patient scheduling and appointment confirmations to enhance overall clinic efficiency.
- Assisted patients with inquiries, ensuring clear communication and understanding of services offered.
- Maintained accurate patient records in electronic health systems, ensuring compliance with privacy regulations.
- Participated in ongoing training programs related to HIPAA compliance, maintaining up-to-date knowledge on regulatory requirements.
- Verified insurance eligibility and coverage for patients.
Medical Administrative Assistant
Horizon Behavioral Health
01.2023 - 08.2023
- Utilized electronic health record systems to update patient information efficiently.
- Trained new administrative staff on office protocols and EHR system utilization.
- Handled sensitive patient information with discretion, adhering to strict HIPAA guidelines and safeguarding privacy at all times.
- Managed incoming phone calls efficiently, directing callers to appropriate personnel while providing courteous service at all times.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Patient Care Coordinator
Rehab Associates of Central Virginia
01.2022 - 01.2023
- Coordinated patient scheduling and appointment reminders to enhance attendance rates.
- Facilitated communication between patients and medical staff to ensure accurate information exchange.
- Managed patient records using electronic health record systems for improved data accuracy and accessibility.
- Collaborated with interdisciplinary teams to create seamless transitions between various stages of treatment plans, enhancing continuity of care.
- Monitored inventory levels of medical supplies and equipment, placing orders when necessary to prevent shortages or delays in patient care provision.
Education
General Studies
Randolph College
Lynchburg, VACertificate - Certified Professional Coder - Medical Coding
American Academy of Professional Coders
06-2025
Skills
- HIPAA compliance
- Insurance verification
- Medical terminology
- EMR systems
- Time management
- Attention to detail
- Multitasking
- Team collaboration
- Continuing education commitment
- Anatomy and physiology
Certification
- CPC-A - Certified Professional Coder (apprentice)
Timeline
Patient Service Representative
Bon Secours
09.2023 - Current
Medical Administrative Assistant
Horizon Behavioral Health
01.2023 - 08.2023
Patient Care Coordinator
Rehab Associates of Central Virginia
01.2022 - 01.2023
General Studies
Randolph College
Certificate - Certified Professional Coder - Medical Coding
American Academy of Professional Coders
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