Corey Mclendon
Alexandria
Summary
Information Systems Technician Lead with extensive experience at the White House Communications Agency, crafting cyber security policies and delivering tier 2 IT support. Proven expertise in systems administration and networking, complemented by strong communication skills. Successfully managed high-stakes IT operations for senior officials during critical missions.
Overview
9
9
years of professional experience
Work History
Information Systems Technician Lead
White House Communications Agency
04.2023 - Current
- Created and implemented cyber security policy for use by senior White House staff.
- Performed daily briefs to high level officials regarding cyber security policy and information technology assets
- Used JIRA ticketing system to manage and complete dozens of daily help desk tickets
- Provided tier 2 IT support to both technical and non-technical internal users through deskside services
Information System Technician
White House Communications Agency
04.2019 - 04.2023
- Provided information technology support for POTUS and VPOTUS staff during high OTEMPO travel
- Implemented baselines for Cisco 1100 routers for use during high stress travel missions
- Installed and maintained firmware and software for thousands of IT devices
- Created and maintained a running standard of procedure for handing of all secure materials
Information Technology Chief
US Army
07.2016 - 04.2019
- Reviewed and assessed architecture design, implementation, testing, and deployment needs to identify project requirements and costs.
- Guided implementation of company-wide enterprise security strategy for network and hardware, disaster recovery and endpoint protection.
- Created storage allocation for new build and existing Windows servers and clusters.
- Supported high ranking officials during travel to numerous overseas secure locations
Education
Bachelor of Science - Cyber Security
University of Maryland Global Campus
Hyattsville, MD06-2026
Associate of Arts - Cyber Security
University of Maryland Global Campus
Hyattsville, MD01-2022
Skills
- Systems administration
- Networking issues
- Remote support
- Network configuration
- CASP
- Security
Timeline
Information Systems Technician Lead
White House Communications Agency
04.2023 - Current
Information System Technician
White House Communications Agency
04.2019 - 04.2023
Information Technology Chief
US Army
07.2016 - 04.2019
Bachelor of Science - Cyber Security
University of Maryland Global Campus
Associate of Arts - Cyber Security
University of Maryland Global Campus
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