Emil Curto
Burke and Herbert Bank
Bluefield,VA
1
Certification
3
years of professional experience
Offering strong foundation in communication and relationship management, eager to learn and develop in sales environment. Brings understanding of customer needs and problem-solving skills, with focus on effective communication and product knowledge. Ready to use and develop negotiation and relationship-building skills in Account Development Representative role.
Work History
Relationship Banker / Universal Banker /Customer Service Representative
1 Year 9 Months- Resolved customer inquiries and issues promptly, fostering positive relationships.
- Opened and maintained consumer deposit accounts, ensuring accurate documentation and signature card completion.
- Identified cross-sell opportunities and recommended checking, savings, and credit products aligned with customer needs.
- Generated over $1 million in deposit growth year-to-date by building strong customer relationships, identifying financial needs, and developing opportunities to attract and retain deposits.
Corporate Trainer
1 Year 1 Month- Formulated approaches to manage and coach employees in reaching organizational objectives.
- Focused on face-to-face sales for new acquisitions for clients we represented.
- Led comprehensive interviews assessing candidate skills and cultural fit.
- Led sales team comprising 7-10 representatives.
- Analyzed locations to expand door-to-door sales efforts.
- Designed corporate sales training materials aligned with product knowledge, objection handling, and closing techniques
- Facilitated live workshops, role-plays, and coaching sessions to strengthen selling skills and confidence
Education
Bachelor of Science - Communications
Skills
Leadership
Excellent interpersonal communications
Active listening
Problem-solving
Sales proficiency
Relationship building
Certification
- [ABA Universal Banker Certification] Training - 9-17-2025
Timeline
Relationship Banker / Universal Banker /Customer Service Representative
Burke and Herbert Bank
01.2025 - CurrentRead More
Corporate Trainer
TriMkt
09.2023 - 10.2024Read More
Virginia Tech
Bachelor of Science from Communications
Read More