Seasoned Flex Officer with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Demonstrated ability to adapt quickly to new environments, handle emergency situations effectively, and enforce policies with tact and diplomacy. Good recordkeeping and multitasking abilities, defensive tactics and conflict de-escalation techniques. Proven track record of improving overall workplace security while fostering positive relationships with coworkers and management.
Overview
8
8
years of professional experience
Work History
Flex Officer Supervisor
Allied Universal Security Services
Richmond
05.2019 - Current
Maintained accurate records of daily logs detailing patrols conducted and other relevant information
Educated employees on security protocols and provided advice on how best they can protect themselves against potential threats.
Investigated disturbances such as thefts, vandalism, or trespassing on the property in accordance with company policies.
Ensured compliance with security protocols and procedures to maintain a safe environment.
Collaborated closely with local law enforcement agencies when necessary to ensure public safety.
Responded quickly and effectively to emergency situations by following established protocol.
Assisted customers with inquiries related to security matters in a courteous manner.
Interacted professionally with staff members from various departments regarding security issues.
Patrolled assigned areas on foot or in a vehicle to observe and identify potential safety hazards or criminal activity.
Performed routine checks of fire extinguishers and other emergency equipment for functionality.
Inspected doors, windows, gates, locks. for proper functioning and security integrity.
Utilized problem solving skills to resolve disputes between parties peacefully without resorting to physical force.
Attended regular training sessions on topics such as self-defense techniques, first aid and CPR certification.
Rover Supervisor
Security Solutions Corp
Richmond
03.2022 - 06.2024
Patrolled assigned areas to detect suspicious activities or persons and monitored security cameras.
Ensured that all safety protocols were followed while on duty.
Responded quickly to emergency situations and provided assistance when needed.
Conducted routine inspections of access points, doors, and windows to ensure they are secure.
Reviewed surveillance tapes regularly and notified appropriate personnel of any irregularities found.
Assisted in conducting investigations into violations of company policies or procedures.
Investigated incidents such as theft, vandalism, fire alarms. and completed incident reports.
Coordinated with local law enforcement agencies during emergency situations.
Maintained accurate logs of all daily activities related to security operations.
Actively participated in safety drills and training sessions conducted by the company.
Enforced safety regulations in order to maintain a safe work environment.
Confirmed identity of individuals seeking entry into restricted areas with valid identification cards.
Provided escorts for visitors onsite if requested by management.
Provided friendly and professional assistance to employees, visitors and customers.
Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Monitored building and property entrances and exits to detect intrusions and protect assets.
Monitored security cameras to identify and respond to suspicious activity.
Flex Security Officer
Securitas Security
12.2017 - 05.2019
Assisted in training new employees in security procedures and protocols.
Verified identity documents presented by individuals seeking access to restricted areas.
Provided personal protection services for clients when required.
Communicated effectively with customers, staff members, supervisors, vendors.
Monitored access control points using CCTV cameras and other surveillance equipment.
Maintained daily logs of patrol activities and reported any unusual incidents.
Enforced safety regulations, investigated security breaches, and responded to emergency situations.
Interacted with law enforcement officers in providing assistance when needed.