Ethan Paulus

Key Responsibilities:

• Assisted in the administration of the Employee Stock Ownership Plan (ESOP), maintaining accurate participant records and ensuring compliance with regulations (ERISA, IRS).
• Coordinated with external service providers, such as trustees and auditors, for audits, valuations, and reporting.
• Supported employee communication, answering questions about ESOP benefits and preparing informational materials.
• Managed participant data, including enrollments, distributions, and stock allocations.
• Assisted with the preparation of annual compliance reports and filings, including Form 5500.
• Processed ESOP plan contributions, distributions, and stock transactions.
• Contributed to special projects and plan updates, ensuring adherence to organizational goals and regulations.

Skills & Qualifications Used:

• Strong attention to detail with excellent organizational skills.
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint).
• Effective communicator with the ability to engage employees and stakeholders.
• Experience or interest in ESOP administration, employee benefits, or compliance.
• Strong analytical and problem-solving skills.

• Conduct thorough market research and competitive analysis to identify trends, market gaps, and potential product opportunities.
• Gather and analyze data on customer preferences, behaviors, and purchasing patterns to inform product development strategies.
• Collaborate with cross-functional teams, including product managers, designers, and engineers, to define product requirements based on market insights.
• Utilize various research methods, such as surveys, interviews, and focus groups, to collect qualitative and quantitative data.
• Evaluate and assess the viability of new product ideas through market testing, prototyping, and user feedback.
• Develop detailed product specifications, including features, pricing, and positioning, based on research findings and business objectives.
• Monitor industry trends, technological advancements, and regulatory changes to anticipate potential impacts on product development.
• Maintain a deep understanding of our target market and customer segments, including their needs,pain points, and preferences.
• Collaborate with the marketing team to develop compelling product messaging and positioning strategies.
• Present research findings, recommendations, and product proposals to stakeholders, including executives, to influence decision-making processes.

• Customer Service: Greet and assist customers in a friendly and knowledgeable manner. Answer customer inquiries about vaping products, e-liquids, and accessories. Provide product recommendations and guidance on usage. Handle customer complaints and concerns professionally and efficiently.
  
• Staff Management:Supervise and train store associates, ensuring they are knowledgeable about products and store policies. Create work schedules and assign tasks to staff members. Monitor staff performance, providing feedback and addressing any issues or discrepancies.
• Inventory Management:Receive and organize product shipments. Maintain accurate inventory records. Monitor stock levels and place orders for replenishment as needed. Conduct regular inventory audits to prevent shortages and overstock situations.
• Sales and Upselling:Actively promote and upsell products to maximize sales. Implement and oversee sales promotions and marketing initiatives. Monitor sales trends and recommend adjustments to meet or exceed sales targets.
• Compliance and Safety:Ensure strict adherence to local, state, and federal regulations governing the sale of vaping products. Maintain a clean and safe store environment. Verify customer age and identity to comply with age-restricted product sales.
• Cash Handling:Process transactions accurately, including cash, credit, and electronic payments. Balance cash register at the beginning and end of each shift. Prepare daily cash reports and deposits.
• Store Maintenance:Perform routine store maintenance tasks, such as cleaning, restocking, and organizing displays. Report any equipment malfunctions or safety hazards promptly.
  

• Product Presentation:Effectively demonstrate Cutco Cutlery products to potential customers through in-person and virtual sales presentations. Highlight product features, benefits, and quality to create interest and desire.
  
• Customer Engagement:Generate leads through various methods, including referrals, cold calling, and networking. Engage with potential customers in a courteous and persuasive manner. Build rapport and establish a positive customer relationship during sales presentations.
  
• Sales Techniques:Utilize the Vector Marketing sales process to guide potential customers through the decision-making journey. Address customer questions and objections professionally and confidently. Close sales by securing customer orders and processing transactions accurately.
  
• Product Knowledge:Develop a comprehensive understanding of Cutco Cutlery products and their applications. Stay updated on product updates, pricing, and promotions.
  
• Time Management:Manage your schedule effectively to maximize customer outreach and sales opportunities. Keep detailed records of appointments, leads, and sales activities.
  
• Training and Development:Attend and actively participate in training sessions and meetings provided by Vector Marketing. Seek feedback from sales mentors and managers to improve your sales skills.
  
• Team Collaboration:Collaborate with fellow Sales Representatives and team members to achieve sales goals and share best practices.
  

• Administrative Support:Manage the manager's calendar, schedule appointments, and coordinate meetings. Prepare and distribute documents, reports, and presentations. Handle email and phone communications on behalf of the manager. Maintain organized records and files.
  
• Project Assistance:Assist in project planning, tracking progress, and meeting deadlines. Conduct research and gather data for various projects. Collaborate with team members to ensure project goals are met.
  
• Communication and Correspondence:Draft and proofread emails, letters, and documents. Handle incoming and outgoing communications, prioritizing urgent matters. Maintain professional and effective communication with internal and external stakeholders.
  
• Travel Arrangements:Make travel arrangements, including booking flights, hotels, and transportation. Prepare travel itineraries and ensure all necessary documents are in order.
  
• Meeting Coordination:Arrange meetings and conference calls, including setting up video conferencing equipment. Prepare meeting agendas and take minutes when necessary.
  
• Data Management:Maintain and update databases, spreadsheets, and reports. Ensure data accuracy and confidentiality.
  
• Office Management:Assist in office organization and maintenance. Order office supplies and equipment as needed. Coordinate office events and activities.