Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
I played a key role in deploying multiple data centers within the US region, ensuring robust infrastructure and seamless service delivery. As part of the project, I was also tasked with deploying Amazon Data Center in the Eastern Mediterranean Region regions to handle large-scale data processing. Throughout the process, I collaborated with cross-functional teams, facilitating clear communication to identify potential blockers and promptly resolve any issues, ensuring the deployment was on track and met deadlines.
I transitioned to a cloud support role to expand my knowledge of cloud technologies and gain a deeper understanding of how our customers rely on our solutions to power their daily business operations. In 2025, I was honored with an award from senior management for my dedication in resolving the highest severity cases, particularly when customers experienced critical issues that impacted their production environments. My focus was always on providing timely and effective solutions to minimize downtime and ensure customer satisfaction