Dedicated customer service professional skilled in conflict resolution, employee training, and team collaboration. Proven ability to enhance customer satisfaction and foster a positive work environment.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Publix Staff
Publix
Moseley
09.2024 - Current
Handled customer complaints with professionalism and empathy.
Responded to customer queries and complaints to promote overall satisfaction.
Trained newly hired employees regarding company policies and operations.
Attended team meetings to discuss project updates and strategies.
Monitored inventory levels of office supplies and placed orders.
Cashier
Fatburger
Moseley
08.2024 - 09.2024
Processed customer transactions efficiently at the fast-casual restaurant.
Maintained cleanliness and organization of the cashier area during busy shifts.
Organized cash register supplies for daily operations inventory to ensure availability for daily operations. of cash register supplies for daily operations.
Education
High School Diploma -
Cosby High School
Moseley, VA
05-2026
Skills
Cash register management
Cash management
Stock organization
Customer support
Issue resolution
Staff onboarding
Teamwork
Certification
Certiport - AutoCAD Drawing and Design Certification