Geofferson McNeese
Leesburg
Summary
Dedicated IT technician with 5+ years experience providing IT support and maintenance. Managed multiple sites, and user daily.
Overview
8
8
years of professional experience
Work History
Akkodis Data Center Technician
At a Google Data Center
07.2024 - Current
- Perform regular hardware maintenance to ensure smooth operation of servers, storage, and networking systems within the data center.
- Assist in the implementation of security protocols to ensure data integrity and system protection.
- Maintain accurate records of hardware inventory, maintenance logs, and service tickets.
- Ensure proper cable management and organize server racks to maintain optimal airflow and cooling efficiency.
- Executed scheduled backups and assist with disaster recovery planning and testing.
Logistics Specialist
East West Gate Logistics
03.2023 - 01.2024
- Specialized in coordinating the transportation for outbound international shipments all over the world
- Produced and reviewed logistics schedules, served as the first point of contact between the shipper and the consignee, and prepared all the necessary paperwork
- Assisted in the preparation of monthly, quarterly, and annual financial statements
- Managed Aircraft on Ground account of Silkway Airlines, and was responsible for shipping aircraft parts internationally in 24 hours or less
Technical Support Agent
J&S Technology
01.2017 - 03.2023
- Developed and implement cost-effective training and support solutions to improve productivity, streamline operations, and enable faster access to critical information
- Facilitated general support for hardware, peripherals, network connections, and external software, servicing 1000+ systems
- Oversaw the design installation, and management of organization-wide local area network, wide area network, network segment, and internet systems
- Implement effective security measures to protect data, software, and hardware
- Designed, and implemented network infrastructure in over 50+ businesses, and homes
Education
B.S Criminal Justice, Minor in Cybersecuirty -
Old Dominion University
Norfolk, Va05-2020
Skills
- Detail oriented
- Customer Service
- Teamwork
- Troubleshooting
- Time management
- Quality focused
Timeline
Akkodis Data Center Technician
At a Google Data Center
07.2024 - Current
Logistics Specialist
East West Gate Logistics
03.2023 - 01.2024
Technical Support Agent
J&S Technology
01.2017 - 03.2023
B.S Criminal Justice, Minor in Cybersecuirty -
Old Dominion University
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