Summary
Overview
Work History
Education
Skills
Timeline
Volunteer work
Generic

Jenna Downing

Richmond

Summary

Dynamic Lease Abstraction Analyst at CoStar Real Estate Manager with expertise in data analysis and employee engagement. Proven track record in enhancing data integrity and mentoring teams, leading to improved reporting consistency. Skilled in Microsoft Excel and project leadership, fostering a collaborative environment that elevates team performance.

Overview

7
7
years of professional experience

Work History

Lease Abstraction Analyst

CoStar Real Estate Manager
01.2025 - Current
  • Reviewed and validated commercial real estate lease documents for accurate data extraction.
  • Entered verified lease comparison data into internal databases to support national market research.
  • Collaborated with research and analyst teams to maintain data integrity and enhance reporting consistency.
  • Mentored junior analysts, improving skills and elevating team output quality.
  • Culture and Engagement Committee lead for 50 employees, promoting a positive workplace environment.
  • Managed employee recognition programs to motivate staff performance effectively.

Internal Auditor

BrownGreer PLC
09.2021 - 01.2025
  • Collaborated with upper management, including senior analysts and program managers, to administer settlement programs.
  • Organized and maintained files, ensuring integrity and completeness of central filing systems.
  • Managed complex communications from law firms and claimants regarding settlement inquiries.
  • Applied knowledge of federal income tax returns and insurance policies to determine claim outcomes.
  • Led initiatives to enhance team collaboration and morale through engagement activities.

Server / Shift Leader

Crazy Thai
05.2020 - 10.2021
  • Cultivated strong customer relationships through excellent service delivery.
  • Ensured clear and timely communication of operational information to staff.

Intern

District 1 Probation and Parole - DOC
08.2019 - 11.2019
  • Assisted officers with document scanning, database searches, and data entry tasks.
  • Observed court hearings and officer-client meetings to gather essential insights.

Education

Paralegal Certificate -

University of Richmond
Richmond, VA
08-2023

Bachelor of Science - Criminal Justice

Virginia Commonwealth University
Richmond, VA
05-2021

Skills

  • Data analysis
  • Microsoft Excel
  • Database management
  • Compliance auditing
  • Employee engagement
  • Research and analysis
  • Project leadership
  • Attention to detail

Timeline

Lease Abstraction Analyst

CoStar Real Estate Manager
01.2025 - Current

Internal Auditor

BrownGreer PLC
09.2021 - 01.2025

Server / Shift Leader

Crazy Thai
05.2020 - 10.2021

Intern

District 1 Probation and Parole - DOC
08.2019 - 11.2019

Bachelor of Science - Criminal Justice

Virginia Commonwealth University

Paralegal Certificate -

University of Richmond

Volunteer work

  • Summer Splash with the Children's Hospital of Richmond at VCU
  • The Salvation Army’s 2025 Angel Tree & Silver Bells
  • Fostering dogs through Beagles and Bentleys
  • The Ultimate Backpack Supply Drive cross the Richmond Metropolitan area.
Jenna Downing